Incoming Mail Notification Sound Has Changed.

I loved the sound of the piano chord which was the default sound for incoming mail. For some reason that has changed. In my settings, it’s still showing the original sound should be played. I changed the .wav file for another but this didn’t play either. All I can do is have no sound at all or this new sound. Any ideas please?

Please make sure that you have set the notification sound for the right account.

i want to disable the incoming message tone. pleasant as it is, it’s distracting. but i can’t seem to locate a way to do it. any help?

Open the menu Tools - Settings - General - Notifications and disable the sound notification for incoming email.

ah ha, so it just wasn’t where i expected it to be (with ‘mail’). thanks very much!