Hi – grateful for anyone’s help! I inadvertently deleted some eMclient files, and then restarted the PC… which led to eMclient setting itself up all over again. Dumb me, I just go along with it. When it opened I realized that the new installation would only access messages still up on the web… and not the folder with twenty years’ worth of mail that I was saving in a local folder.
I’ve recovered those files now, using DiskDrill, but don’t know how to get the new version of eMclient to import the emails again. The relevant recovered file is labeled mail_data 5.dat. Any ideas? I feel like such a dope…
I’ve recovered those files now, using DiskDrill, but don’t know how to get the new version of eMclient to import the emails again. The relevant recovered file is labeled mail_data 5.dat
You have to replace “the complete hidden database contents” and carnt normally just restore one .dat file.
So you can either do a partial restore “from a previous hidden mail database folder” or restore “from a previous eM Client backup”. See my posts below how to do that for both options.
(How to do a partial restore from the hidden mail data folder)
If you haven’t been making regular eM Client backups and “have no backup.zip file” in your Documents / eM Client folder, “but do have your eM Client hidden database folder location backed up” with the missing messages in it, then do the following.
1). Close eM Client and then go to your current hidden database folder location and rename it to eM Client-Current.
2). Then copy your backed up “complete eM Client hidden database folder contents” with the missing messages in it “to the same hidden database folder location” and then “disconnect from the Internet”.
3). Next open eM Client which should then be the same as it was before with all the missing messages.
4). Now you need to export your messages you need to (.eml) files either via using “Menu / File / Export” or by Creating a folder on your desktop called eg: eM Client-Old, and then “dragging / moving” any messages and/or any custom message folders you do want to the eM Client-Old desktop folder.
5). Then once you have all the messages out of eM Client, then close eM Client and “delete the new eM Client hidden database folder”. Then “rename your original eM Client-Current database folder back to eM Client”. Then reopen eM Client.
6). Next “import your old messages” that you either exported / saved via “Menu / File / Import”, or by “dragging the messages & message folders” back from the eM Client-Old desktop folder to eM Client. Then lastly reconnect to the Internet.
(How to do a partial restore from a backup)
1). If you have been making regular eM Client backups and have an eM Client backup zip file in your “Documents / eM Client” folder with the messages you need, then “Close eM Client” and then go to the following eM Client Pc or Mac database folder location and rename the folder to eg: eM Client-Current.
2). Then “disconnect from the Internet” and then open eM Client and “skip the setup account wizard”. Then restore your eM Client backup.zip file with the missing messages in it via “Menu / File / Restore”.
3). Next you need to export your messages you need to (.eml) files either via using “Menu / File / Export” or by Creating a folder on your desktop called eg: eM Client-Old , and then dragging / moving any messages and/or any custom message folders you do want to the eM Client-Old desktop folder.
4). Then once you have all the messages out of eM Client, then close eM Client and “delete the new eM Client hidden database folder”. Then rename your original eM Client-Current database folder back to eM Client. Then reopen eM Client.
5). Next import your missing messages that you either exported / saved via “Menu / File / Import”, or by dragging the messages & message folders back from the eM Client-Old desktop folder into eM Client. Then lastly reconnect to the Internet.
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You can also see the eM Client Blog on restoring backups including partial restores.