Importing from Thunderbird doesn't work

Mail
1

My mail is stored on my D drive enabling restoring backups without losing data. The location is:
D:\ThunderbirdMail\Profiles\nfur8vyy.default\Mail\Local Folders
When trying to import these data, eM Client doesn’t seem able to find this location and there’s no possibility to select it manually. I would love to be able to change to eM Client because suddenly Thunderbird regularly freezes for a number of seconds to minutes and I haven’t been able to resolve that problem.

2

Hi Hank, do you have the access to these data in your Thunderbird application? eM Client can only import the data from a running instance of Thunderbird. If you go to File > Import  > Import from Thunderbird > Import data from selected folders, you should be able to see all the data Thunderbird has access to.
If that’s what you’re doing, can you make a screenshot of this issue?

Thank you,
Paul.

3

Yes Paul, Thunderbird is still running. I added a few screenshots. As you will see eM Client only sees the Local Folders with Contacts and Address Book but not the Local Folders with my Mail Folders and Sub Folders,

4

What version of eM client are you currently using?

Thank you,
Paul.

5

The one I downloaded a couple of days ago: 6.0.20498.0.

6

Hi again, can you please send me an email to [email protected] with a reference link to this forum topic?

Thank you,
Paul.