I’m setting up emClient to import a godaddy pop3 email account. It’s working fine for the inbox. But this is a two GB account full of folders of emails I want to keep, and the old emails are not showing up.
(I’m going to switch hosting and email servers. I’m hoping to import all the old emails, then set up the new email account, so I have it all in one local client and not trapped on a webmail server.)
Can I fix it so I can import the old emails?
Hi Janet, POP3 protocol only downloads new unread emails, however if you’ve just setup the account in eM Client all the messages available on your server should be downloaded, please try to login to your webmail and check if the messages are stored on the server.
I’ve talked with godaddy and checked many different ways to try to import the old mail that I’ve filed away in folders on their webmail, and it just isn’t possible apparently. The current windows mail app can’t do it, and windows live mail can’t do it, and gmail can’t do it, and outlook.com can’t do it. Godaddy says the outlook desktop email client can do it, but I’m not planning to buy outlook to find out.
Anyway, I used a work-around on one of my two email accounts, and I’ll do the same with the other. I’m cycling the folders of mail from godaddy through the inbox into eM client. When I’ve got them all, I’ll switch to the new server, and I’ll set up the new email accounts in eM Client, so I’ll have it all in one place.
Thanks for your reply.
Hi Janet, if you have the messages available in Windows Live Mail, you should be able to import the messages from the application if you’re running eM Client on the same computer.
Just open eM Client and navigate to File > Import > Import from Windows Live Mail and proceed with the steps.
Using this option you should be able to import any local data into eM Client.
Hope this helps,
Hi Paul, thanks again for replying. I think I’m just stuck running the mail in batches through the inbox to download it. My problem is probably not common. I’ve been using only the POP3 webmail with no local client for years and years. So the mail is stored only on godaddy’s server. As I now learn about POP3, I’m getting it that it isn’t simple to download or import the stored mail with a single step.
I like eMclient a lot. Of the various webmail and local client options I’ve tried, this software stands out for its flexibility and ease of use. But it especially surpasses others in its help content and in the monitoring of this forum. So thanks again.
Hi Janet, my best suggestion at this point would be setting up the account as an IMAP account instead of POP3, IMAP helps you keep things organized and synchronizes all your items with the server, thus what you see in eM Client, is available on the server and vice versa.
Hope this helps,
Hi Paul, yes, I’ve learned that. My new email accounts with my new server will be set up as imap. But there seems to be no way to convert my pop3 godaddy email accounts to imap. So, it just it what it is.
Since you’re still checking in, I do have a new question related to this. I found I couldn’t just change the settings for an email account on eMClient, when I moved the account to a new server. It seemed I had to create a new account for the new email account with the imap set-up. Can I have two email accounts set up with the same email address - one active and one inactive - just by creating two different account names? One for the old mail downloaded from godaddy,and one for new mail going forward from the new server?
Thanks again for your amazing eagerness to help.
Hi Janet, if you’re currently using your POP3 account and the messages are not available on the server, you can reimport them back to the IMAP server by exporting your messages out of eM Client using the export feature in File > Export.
However if you setup both your POP3 account and your IMAP account in eM Client. You should be able to just drag and drop the messages onto the IMAP account, and the messages should be uploaded to the server.
However before you delete your POP3 account, please make sure the messages are available on the server, by logging into your webmail.