Import Email - only a fraction imported

I have used The BAT! to import my emails and it went through all the BAT folder for all my emails importing them. It took about 15 minutes - perhaps 20000 emails. However when it finished only emails from 2001 and a few since then ( 538 in total) had been imported. Is there a limit on the trial version?

Em  importing from hotmail.com account, did not import year 2014 and part of 2015, but before and after that, okay. No idea why this. Sorry i can’t help, don’t know how i’m going to proceed, maybe look for another email client.

Hello Jon,
could you turn on logging for import in Tools > Settings > Advanced tab and try importing your emails from the BAT again? Please send us the logs after you’ve done so.

Best regards,
Olivia

Hello Hue, your problem with hotmail is of a different kind than Jon’s. Can you send us any Error or Operations messages you’re getting after attempting synchronization with hotmail.com?

Best regards,
Olivia