IMAP Error with google apps email

Nick_Muni · April 29, 2015, 2:54pm

Google Apps Error says: "[email protected]: Connecting to [email protected] failed

[IMAP] An attempt to connect to [email protected] failed. This could be caused by temporary server unavailability or incorrect settings. Do you want to check the settings?"

Paul_Technical_Suppo · April 30, 2015, 8:57am

Hello Nick, sorry to see this, what version of eM Client are you currently using on your computer? Can you please check the exact release number in Help > About?

Can you also please check the “Log” tab once the error occurs? Copy the content of the log and submit it to us here on the forum for more details about the error that you’re experiencing.

Thank you.

Nicholas_Ruebel · April 30, 2015, 1:52pm

Version: 6.0.22344.0

Nicholas_Ruebel · April 30, 2015, 1:53pm

Paul,

Please give me your email and i’ll send the log to you. i don’t want to put is as it is very long and i contains email addresses

FYI: i am the original poster just didn’t remember which gmail account i used to sign into the forum.

Paul_Technical_Suppo · April 30, 2015, 2:34pm

Please submit the data along with a reference link to this forum topic (url) to my work email, [email protected]

Thank you.