imap disconnects

imap disconnects. I have sent logs with no response. the email address that is and has been a continuing problem is david.welch@mmninc.com. the logs were sent from this account.

Hello,

I have not received anything from your email address. Can you tell me when you have sent your logs?

regards
Jan

2 weeks ago. I will resend them once I find the email. they are from the david.welch@mmninc.com

I have resent the logs to support@emclient.com
they are from david.welch@mmninc.com

Hello,

According to my colleague this problem was caused by server. If anyone will receive same or similar issue please contact your server administrator or support.

with best regards
Jan