Images in chat show google URL that fails

I have two gmail accounts in eM Client.  I use chat on one of them, but it’s not the primary on my system.  When someone sends an image, I see a… URL.  When I click that, I get an error that I do not have permission to view that album, and if I try to request permission, I get a generic “something went wrong” error.  How can I see the images in the eM Client chat window in the first place?