Ik kan mijn email niet lezen

1

ik kan mijn em client mail niet openen

2

Have you looked at your Task Manager to determine if there is already an instance of eM Client running? If there is, kill that instance and try to start eMC again

If it persists, give us some indication of what version you are running, what operating system you are using, any errors being displayed or recorded in MENU > Operations

3

Microsoft.Data.Sqlite.SqliteException (0x80004005): SQLite Error 11: ‘database disk image is malformed’.
at Microsoft.Data.Sqlite.SqliteException.ThrowExceptionForRC(Int32 rc, sqlite3 db)
at Microsoft.Data.Sqlite.SqliteCommand.PrepareAndEnumerateStatements(Stopwatch timer)+MoveNext()
at Microsoft.Data.Sqlite.SqliteCommand.GetStatements(Stopwatch timer)+MoveNext()
at Microsoft.Data.Sqlite.SqliteDataReader.NextResult()
at Microsoft.Data.Sqlite.SqliteCommand.ExecuteReader(CommandBehavior behavior)
at Microsoft.Data.Sqlite.SqliteCommand.ExecuteReader()
at Microsoft.Data.Sqlite.SqliteCommand.ExecuteNonQuery()
at MailClient.Storage.Data.DataStore.GetConnectionInternal(String relativeName, Boolean privateConnection)
at MailClient.DbRepair.CorruptionChecker.CheckCorruption(RepairOptions repairOptions, CancellationToken token)
at MailClient.DbRepair.CheckingProcess.Check(CancellationToken token)
Data:
databaseFile: 309b7ed5-caac-4ed5-abe8-f880387f3046\mail_index.dat

4

this what I get and em just does not start !!

5

databaseverificatie en reparatie niet mogelijk neem contact op met support emclient

6

This usually means that the database is heavily corrupted so there are few options.

Some users have found that restarting Windows, or restarting eM Client a few times resolves the issue, but otherwise:

  1. If you have a recent backup, you can delete the current eM Client database, then restore the backup and eM Client should start working again without any problems.

  2. If you don’t have a backup, but all your data is synced with servers, then you can delete the database and start over. After adding your accounts, eM Client will resync with the server.

By default, the database is stored at C:\Users\yourusername\AppData\Roaming\eM Client. You may have to enable hidden items in Windows Explorer to get there. I suggest just renaming the eM Client folder, rather than deleting it, until everything is working again.

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