iCloud Sent mail - not syncing

[bendelfont]

I can’t get the Sent mailbox for my iCloud to sync up - I looked at these threads, which seems to suggest the solution, but I can’t add any Special Folders in my IMAP section - there just isn’t an option for them.

iCloud Mail & EmClient creates Duplicate Sent Trash Junk and Deleted Folders

It is very easy to setup eMClient to work with iCloud.com email. However it seems like emClient is somehow triggering iCloud to make duplicate Duplicate Sent Trash Junk and Deleted Folders Sent and Deleted Folders. I think this happens because EmClient cannot access the correctly name folder when it needs it. Does anyone else observe a similar behavior. At One Point I had a sync error stating the Trash Folder could not be found.

iCloud sync Sent box

Hello Harry, maybe I have mistook the folder, it’s name on my iCloud account is “Sent Messages” however you can find the folder in the left pane and open it’s properties to find the exact name of the folder on the server. Right click the folder in the left pane and open it’s properties. “Server location” is the field you should use in the special folder settings in your account settings. Note that this requires you to move the items from the now unused “Sent” folder to the “Sent messages” fold…

[ElZitouni]

I have the same problem with emClient 8 and iCloud. emCient does not access iCloud’s Sent folder, instead generating another Sent folder (same name as iCould’s own!!). this client is becoming more and more frustrating. How is such a thing even possible? All other alternatives to Apple Mail i have tried and such low-level errors simply do not happen. Perhaps this product is not ready for the market yet and should be classified as Beta. I am frustrated and about to abort my emClient experiment for good.

[ElZitouni]

Hello – thank you for explaining this, it works.

[Consul-tico]

Hi, I have the same problem: can’t sync Sent messages with ICloud. How did you fix this?

thanks,

[Gary]

Please send an email from eM Client using the iCloud account.
Then login to the iCloud webmail interface.

Is the sent item there?

How is the account setup in eM Client. If you go to Menu > Accounts, do you have an IMAP or POP3 tab?

[Consul-tico]

Hi Gary,

thanks for your help.
I found the sent email on a different folder also named “Sent”.
I have an IMAP tab.

[Gary]

So you have 2 sent folders?

Is this in webmail or in eM Client?

[Consul-tico]

I just checked again, this is what I have:
In Webmail: two “Sent” folders
In eM Client: one “Sent” and one “Sent Messages” folder.

The “Sent Messages” folder on eM Client appears to be syncing with the original (correct) “Sent” folder on webmail.
Can I make eM Client save sent messages on the “Sent Messages” folder?

Thanks again!

[Gary]

Yes.

Go to Menu > Accounts and click on the IMAP tab for this email account.
In the Special Folders section, untick "Automatically detect . . . " and change the Sent folder to Sent Messages.

If that doesn’t work, you will need to ask the email provider for the correct server name for that folder and use that. Unlikely but as an example it may be something like Inbox.SentMessages

[Consul-tico]

That works just fine. Thanks a lot!