I basically cannot send email. I looked at some of the other posts and have done everything you suggested etc and the problem still exists. This is a critical issue. I found interesting that you suggested sending you the logs when the problem is that I cannot send anything. What I did was save them and sent them thru my other email. You have the logs and I have done everything. PLEASE HELP ME…DONT IGNORE ME. btw…my wife has Outlook and uses Verizon…i checked hers and there is not problem…her email is a sub account of mine. this problem has to do with emclients relationship to verizon.
Hi Ron,
are you using a Verizon account? This issue is unfortunately connected to a Verizon’s authentication issue, please see my statement to this issue here: https://forum.emclient.com/emclient/topics/authentication-failure-on-verizon-net-for-outgoing-mail-h… Verizon is having issues while using CRAM-MD5 authentication, which is a standard for eM Client while using your account and can not be disabled.
Thank you,
Paul.