I have an EM Client Pro license. I clicked on the link to upgrade to 10 and it did it without my having to download and install a file. Do I have to upgrade my eM Client license to eM Client 10 for $34.95? Or can I keep using EM Client with my current pro license if I’m not interested in the AI features?
2 years ago I upgraded from Free to Pro and it was $49.95 for a lifetime of free upgrades. From the posts in the forum, it seems they want me to pay $90 for a new lifetime of free upgrades. I hope this is a mistake that will be fixed, because after all, it said Lifetime Free Upgrades, not free until another new version comes out.
I saw another post where Gary seemed to suggest that if we have a pro lifetime license that it will be free to upgrade to 10. I don’t find a link for this, maybe because this is a new version and the website has not updated yet for this situation.
Do I have to upgrade my eM Client license to eM Client 10 for $34.95? Or can I keep using EM Client with my current pro license if I’m not interested in the AI features
If you have an existing current eM Client Pro license “with lifetime upgrades” then you can just download the new V10 update and there is no charge. Same with V10, V11 etc.
However “if you previously didn’t purchase eM Client Pro with the lifetime upgrades”, then you can either purchase the V10 upgrade as you said in your dollars for $34.95 and get all future updates of V10.
Alternatively if you previously didn’t purchase eM Client with the lifetime upgrades you can also choose instead to purchase the new Personal version as per the Pricing page which now includes 3 devices for the one single license “which is good value if you have multiple computers”.
The AI subscription “is optional” and is a subscription service if you want that. When you install eM Client V10, you will get an initial prompt where you can choose not to install or enable that.
Note:- If you do miss that on the install, it can be turned off in Settings.
Lastly if you are happy with your current version, it’s completely up to you if you want to upgrade. These are the new V10 features from the blog.
I have version 10 3266. Several days ago I got a popup message from EM Client saying that a new version was available. I installed it and it was version 10 3266. If I select check for updates on the menu, it says the is no update available.
Yet on the website downloads it says 3351 is available. But it also says it’s the free update 30 day trial. I’m confused as to whether I should update to that one or is it incorrect, since I do have the Pro version lifetime updates.
Thanks for explaining the rest of my question very thoroughly
I have version 10 3266. Several days ago I got a popup message from EM Client saying that a new version was available. I installed it and it was version 10 3266. If I select check for updates on the menu, it says the is no update available.
eM Client 10.0.3351 is an Interim release update available to d/l via the release history page.
Not all eM Client updates are pushed automatically out “when you click check for update”, just incase there are any issues that then are fixed before its automatically pushed to all clients.
If you do want to install / try that new version, make a manual backup first via “Menu / Backup” just incase you need to restore for any reason. You can see when the backup is complete in Show Operations via clicking the dropdown on the right of Refresh at the top left. Also close eM Client before updating to the new version.
Ps Ive been running that new interim version for sometime on PC and Mac and seems to be working fine.
But it also says it’s the free update 30 day trial. I’m confused as to whether I should update to that one or is it incorrect, since I do have the Pro version lifetime updates.
If you have never had eM Client Pro prior, then you would get the initial 30day trial of the Pro features and then decide if you wanted to purchase V10 or go with the free limited version.
So as you already have eM Client Pro V10.0.3266 “with the Lifetime upgrades” then yes you can download that new interim update which has all the full features and you also get all future versions of eM Client V10,11,12 etc when available.