I configured my gmail account on emclient, I'm not able to sync. receiving errors related to IMAP 'attempt to connect to my gmail failed'

I just configured my gmail account on em client, and Im not able to sync my gmail at all… Im receiving errors related to IMAP … saying that an attempt to connect to my gmail has failed… though I was able to do the setup with successful login.

Hi Elie,
please try adding eM Client to an exception list in your Windows firewall and anti-virus software, they could be blocking the communication with the mail servers.
If that does not help, please copy the content of the Tools>Operations>Log window here.

Regards,
Olivia