I can not sign on

dean_bryce · January 22, 2014, 3:31pm

WHEN I TRY TO SIGN ON MY PASSWORD DOES NOT WORK I CAN SIGN ON USING OUTLOOK.COM BUT not eM client

Anonymous · January 23, 2014, 10:53am

Hi, could you copy/paste here exact error message?

Jan

dean_bryce · January 24, 2014, 5:36pm

NO error message jus says caps lock is on may be causing you to enter wrong password but my password is all caps

Anonymous · January 27, 2014, 2:18pm

Have you tried to input your password without “caps lock” only when using “shift” ?

Jan

dean_bryce · January 27, 2014, 3:13pm

yes I have now tried every thing possible to no avail

Anonymous · January 30, 2014, 1:27pm

could you create screenshot of error which eM Client is showing to you?

Jan

dean_bryce · January 30, 2014, 8:52pm

Anonymous · February 7, 2014, 2:18pm

try to write your password in notepad and then use ctrl + c and ctrl + v

Jan

dean_bryce · February 7, 2014, 6:30pm

did not work I am giving up with thing