HTML message is not displayed in inbox

Periodically I get an email message in HTML format that is not displayed in the inbox - I can view the sourcecode but the reading area stays empty. In Thunderbird the mail is displayed correctly.

Strange enough, if I forward this message, the “text-only” version is displayed in the content area of the forwarding mail (together with some strange HTML-tags included like:>;
And switching to the HTML version the content still displays…

Click and send: the content is still displayed if I look up the sent mail in the “sent” folder!
Only the inbox refuses to show the contents of this email.

emClient Version is: 6.0.21034.0
OS is Windows 8.1 (64bit)

Hi, can you please try to update your eM Client to this release and check if the issue persists?

Thank you,

Hi, Paul, and thank you for your reply.

I updated emClient by using your link, but unfortunately the issue still persists…
Saved as an .eml-file the content stays invisible.
Only forwarding (or replying to) the mail shows the contents: in the editor as well as in the sent-folder AND in the inbox of emClient (showing the received forwarded mail to my alternative mail address).

Well, I could send you the respective eml file for testing - or do a workaround by setting up a rule to automatically forward those mails from that newsletter - but I assume that is not the way it is meant to solve a (small) problem like this.

Hi again, please submit the .eml file to my email mcgregor@emclient along with a reference link to this forum topic.

Thank you,