HTML email render issue [work around using forced font color instead of the themes]

I’ve installed em Client 8.0.3385 (83a873c). Well done. No major issues thus far (2 GMail Accounts, a Hotmail, and 2 Comcast accounts)

The only thing I’ve hit is an email from Wells Fargo which shows what bill pay transactions have been processed. They have a simple table of the transactions. The table’s font is displayed as white and not black as it should be. It is correctly rendered in Thunderbird (what I’m switching from) and I copied the HTML from the message source to its own HTML file and opened it in Google Chrome which is fine as well.

Screenshot of it rendered in each mail client:

screenshot of it in Chrome:

I looked in settings to see if there were any HTML settings besides the one in the Mail Compose section. I didn’t see any.

Message source: (I redacted my email address)

Delivered-To: ********@gmail.com
Received: by 2002:a0c:aec7:0:0:0:0:0 with SMTP id n7csp2220585qvd; Sat, 5 Sep
2020 11:13:20 -0700 (PDT)
X-Google-Smtp-Source: ABdhPJzr6lA3vZsu5KX4vZ+lQadx+wI2ft1HlGpybzE6VkfwoObisOgs4EaquVRd00brdOmZcBel
X-Received: by 2002:a67:ff97:: with SMTP id v23mr8675501vsq.11.1599329600171;
Sat, 05 Sep 2020 11:13:20 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1599329600; cv=none; d=google.com;
s=arc-20160816;
b=SA0ew1UiqoxJE2UP2/gfTNsnWzHz2oS7tUXOJMUBbLlcWNNiKJlQ8wC+IMQvIsjVoQ
fjia5gcKgXazZWmcSRtD5KW2nFUFxYwCCewZqTwt06IO1W8pAMEZzOtEcHZbRg6VGboi
1EGJ0XjkdC6YVOSZvDtKqxxrrpUL4SeADnFYK13JIGE0ZCS/VU7m1n91A33eEKjUX5Ot
vmrVE4PlEUDuT/TaXMmYRIFi+4AkVfb6/4lorqudYZoBawVGe/Buf821oFXXNqiUoWtB
L8pypUF7gUpImMUE9ocWQmzFljMaT89tKm/7V4olFTePBCO/+76HBhZaFDEl2i/Ze3Pd B4GQ==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com;
s=arc-20160816; h=message-id:mime-version:reply-to:subject:to:from:date
:dkim-signature; bh=hvejeRrD/+lxYeuSjiaG+6xa+xU+l+rsgQetSxBjq50=;
b=gYTrpi73/c5+5ajhzvRScbd/ocwUpPl48TRtBaASohvA2t9f1yx6EZrUYkSa1LD78/
EKf1tCt6U+AyAk/9pWyBRLwzGxB0h0KJGfGUa2cutuU8bCkRgVGrt8LjvTCcwH44YHUB
CpdTWUJSPHo8hY/tHQBghHbGAD+R97ERHkGLXx1CVl92wIMjEPKCnKKbvh7Moa/0NuQT
HHTcr4NBxHb9t4ijyOUFZMaWH/8lecde88uVGieUefkX7i0MJRuGEw2AEhwlXbBsE2tt
H0ZDjR7AUU8EyaA7md0GeUyL9xqEcayVl/tZm12faBTGsQRgBGXTwpfHAzXgtU+5D9N6 cZJg==
ARC-Authentication-Results: i=1; mx.google.com; dkim=pass
[email protected] header.s=2011-05-wfb header.b=uum5sN7F; spf=pass
(google.com: domain of [email protected] designates 159.45.16.77 as
permitted sender) [email protected]; dmarc=pass (p=REJECT
sp=NONE dis=NONE) header.from=wellsfargo.com
Return-Path: [email protected]
Received: from mxdapv03.wellsfargo.com (mxdapv03.wellsfargo.com.
[159.45.16.77]) by mx.google.com with ESMTPS id
b18si2336308uaw.133.2020.09.05.11.13.19 for ************@gmail.com
(version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128); Sat, 05
Sep 2020 11:13:20 -0700 (PDT)
Received-SPF: pass (google.com: domain of [email protected] designates
159.45.16.77 as permitted sender) client-ip=159.45.16.77;
Authentication-Results: mx.google.com; dkim=pass [email protected]
header.s=2011-05-wfb header.b=uum5sN7F; spf=pass (google.com: domain of
[email protected] designates 159.45.16.77 as permitted sender)
[email protected]; dmarc=pass (p=REJECT sp=NONE dis=NONE)
header.from=wellsfargo.com
Received: from mxiapi04.wellsfargo.com (mxiapi04.wellsfargo.com
[162.103.116.17]) by mxdapv03.wellsfargo.com
(Sentrion-MTA-4.3.2/Sentrion-MTA-4.3.2) with ESMTP id 085IDIw9030700
(version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=OK) for
[email protected]; Sat, 5 Sep 2020 18:13:19 GMT
DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=wellsfargo.com;
s=2011-05-wfb; t=1599329599; bh=S1iDmOZgAyYjCSvWZwLSuz7SI9YDxi4L05WgHJdBxOI=;
h=Date:From:To:Subject:Reply-To;
b=uum5sN7FKT+5avgAp+ZlpAMDqg0x/aNqoHttyPR4QWRDfJUG2dk6WQQ5Mb6lww//4
i20uoVoeFV2LTXoYY4S31mCVQ6BTeFEt7JFyXJ1ekzDt8B6vXfYNKxrbWu82T4DIrM
Jfvrvt2dR2KLteV3g2MPZQVkFvSYa1s5Ycdkgl84=
Received: from rumII (mn2-002a-ixb-es.wellsfargo.com [22.45.35.207]) by
mxiapi04.wellsfargo.com (Sentrion-MTA-4.3.2/Sentrion-MTA-4.3.2) with SMTP id
085IDEKc027908 for [email protected]; Sat, 5 Sep 2020 18:13:18 GMT
Date: Sat, 5 Sep 2020 18:13:18 GMT
From: Wells Fargo Online [email protected]
To: *************@GMAIL.COM
Subject: Wells Fargo Bill Pay: Payment(s) Sent
Reply-To: Wells Fargo Online [email protected]
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary=“rn53v4oOeJpJIggAkmZg4QLgx-LbbPqc_IxAwqm”
X-Mailer_Profile: BillManager_Alert
X-Mailer_OSID: 15277933:1745f2c0604:12c4-22.45.35.167
X-Mailer_Status: sent
X-Mailer_RSID: bma_MB6C1LE18-MB6DFK_12
Message-Id: [email protected]

–rn53v4oOeJpJIggAkmZg4QLgx-LbbPqc_IxAwqm
Content-Type: text/html; charset=“UTF-8”

Wells Fargo Bank: Alert
![Wells Fargo](upload://bdCbLVxQY9cYCCSp1YovPfWpkmP.gif) wellsfargo.com
    <h1 style="margin:21px 0px 23px 0px;font-size:19px">Bill Pay payment was sent</h1>
    
    <div class="c11text" style="margin-bottom:15px">We have sent the following Bill Pay payment(s):</div>
    <table border="0" cellpadding="0" cellspacing="0" style="text-align:left;width:580px;font-size:12px;border-collapse:collapse;table-layout:fixed;word-wrap:break-word;">
      <tr style="vertical-align:top;">
        <th scope="col" style="padding:6px 0 6px 5px;background-color:#f2f2e8;border:1px solid #ccc;vertical-align:top;text-align:left;width:25%;">Payee Name (Nickname)</th>
        <th scope="col" style="padding:6px 0 6px 5px;background-color:#f2f2e8;border:1px solid #ccc;vertical-align:top;text-align:left;width:25%;">Amount Sent</th>
        <th scope="col" style="padding:6px 0 6px 5px;background-color:#f2f2e8;border:1px solid #ccc;vertical-align:top;text-align:left;width:25%;">Date Sent</th>
        <th scope="col" style="padding:6px 0 6px 5px;background-color:#f2f2e8;border:1px solid #ccc;vertical-align:top;text-align:left;width:25%;">Delivery Date</th>
      </tr>
      
      <tr style="vertical-align:top;">
        <td style="padding:6px 0 6px 5px;background-color:#fff;border:1px solid #ccc">Okabashi Brands</td>
        <td style="padding:6px 0 6px 5px;background-color:#fff;border:1px solid #ccc">$805.91</td>
        <td style="padding:6px 0 6px 5px;background-color:#fff;border:1px solid #ccc">09/04/2020</td>
        <td style="padding:6px 0 6px 5px;background-color:#fff;border:1px solid #ccc">09/14/2020</td>
      </tr>
      
    </table>
    <div class="c11text" style="margin-top:15px;margin-bottom:15px">Please note: We have debited your Bill Pay payment account(s) for the above payment amount(s). It may take up to three business days for payments sent electronically to be posted to your payee account. It may take up to five business days for payments sent by check to be delivered to your payee. </div>
    <div class="c11text" style="margin-bottom:15px">If you have questions, we are available 24 hours a day, 7 days a week. Call Wells Fargo Online Customer Service at 1-800-956-4442 or sign on to send a <a href="https://www.wellsfargo.com/help/self_service/ask_question" style="text-decoration:underline;color:#336699;">secure email</a>.</div>
    <div class="c11text" style="margin-bottom:27px">To unsubscribe from this notification, please sign on to <a href="https://connect.secure.wellsfargo.com/auth/login/present?origin=cob&loginMode=jukePassword&serviceType=goToBillPay&LOB=CONS" style="text-decoration:underline;color:#336699;">Bill Pay</a>.</div>
  </td>
</tr>
<tr>
  <td>
    <table role="presentation" id="wfFooter" cellspacing="0" border="0" style="border-top:solid #B3B2B2 1px;border-bottom:solid #B3B2B2 1px;width:600px;height:22px;">
      <tr border="0" style="font-size:0;padding:0;margin:0;height:2px">
        <td colspan="2" style="padding:0;margin:0;">&nbsp;</td>
      </tr>
      <tr style="height:18px">
        <td style="background:#F7F8F3;width:10px;padding:0;margin:0;">&nbsp; </td>
        <td style="background:#F7F8F3;width:590px;padding:0;font-size:12px;vertical-align:top">
          <a href="https://www.wellsfargo.com" style="font-weight:bold;text-decoration:underline;color:#336699;"><strong>wellsfargo.com</strong></a> | <a href="https://www.wellsfargo.com/privacy_security/fraud" style="text-decoration:underline;color:#336699;">Fraud Information Center</a>
        </td>
      </tr>
      <tr border="0" style="font-size:0;padding:0;margin:0;height:2px">
        <td colspan="2" style="padding:0;margin:0;">&nbsp;</td>
      </tr>
    </table>
    <div class="c26" style="font-size:11px;color:#666;margin:12px 0 15px 10px;">
      <strong>Please do not reply to this automated email.</strong> Sign on to send a <a href="https://www.wellsfargo.com/help/self_service/ask_question" style="text-decoration:underline;color:#336699;">secure email</a>.
    </div>
  </td>
</tr>

–rn53v4oOeJpJIggAkmZg4QLgx-LbbPqc_IxAwqm–

I forwarded the email to my hotmail account and when it came into em Client it rendered as expected

Try changing the “Theme” (settings/appearance/themes) and see if that makes any difference. Also take a look at “settings/mail/read”

1 Like

Switching a lighter theme does change the text to black. Good call! I don’t know why I didn’t do that. So it is what the dark theme is doing to the email. I could uncheck Perferred Text Color from using the theme’s color and force a specific color. I’d like to have the theme handle the colors to show what the sender intended.

Maybe in an update they can make the dark theme “smarter” about them.

Thanks

Yeah! Worth a punt.Seems to be a buglet with the Theme I suspect.
Support & bugs - [email protected]