How to set up charset?

When some sent me email, some letters of words containing special characters like a (ö,ä,å) and when i get some message look like Ã¶Ã¤Ã¶Ã¤Ã¶Ã¤Ã¶asdäöwäqöeöäasdöäasö

Hi Saiman, unfortunately it is not possible to manually change the charset for incoming messages, as the message encoding is set in the received message and automatically detected by eM Client.

Maybe this is an issue with the sender’s client or one of the servers, can you maybe make a screenshot of the issue or send me an exported .eml file to my email with a reference link to this forum topic?

Thank you,