How to change which messages go to Unread

When I installed Version 10, the software seems to be categorizing messages and putting them in the Unread folder. Is that how it works?

How can I control which messages go to the Unread folder?. The Inboxes folder doesn’t show what category those messages are in and I can’t find any info in the documentations.

Thanks again!

When I installed Version 10, the software seems to be categorizing messages and putting them in the Unread folder. Is that how it works.

By default when you install V10 if you chose the “Recommended” default top option, then when your new emails arrive they are sorted into Inbox Categories where you then need to click on the different Inbox Categories to view them.

However if you don’t want them in a particular Category or you don’t want them in any Category, you can change that either via “Right clicking” on any Inbox Category where will see options to disable or change categories as in @Quesito example in the following thread or you can go to “Menu / Settings / Mail / Categories” and either remove the Show Categories checkbox at the top or change the Categories to what you want.

See also the eM Client V10 Video which explains all the new features including Categories and what you can do if those missing emails are in the new Categories.

" What’s new in eM Client 10? Feature showcase of AI, Inbox Categories, Quick Actions and more!" (https://www.youtube.com/watch?v=dzcZ6OZejxM)

Lastly if you are not sure what folder or label an unread emails is in, “Right-click” in the message body and click “Properties” at the bottom, and it will then show what mail folder / label it’s in.

Hi Cyberzork. Thanks for the reply. What I did in the past was review the messages in the Inbox. I’d delete those emails that I didn’t want to save, which left the emails that I might want to refer back to in the Inbox(es) folder.

Now, when emails arrive, many are put in the Inbox and they have a range of categories. Other emails are put in Unread, for example, the email I received announcing your reply.

So, I can’t put the emclient email into Inboxes because it’s already there, just showing in Unread. I can move it to the Inbox of one of my accounts, and it then shows in Inboxes. If I delete it in unread, will that delete it from the account’s inbox?

It would be easier for me if I could control which categories appear in Inboxes and which in Unread. Then, I could change the category for all miscellaneous emails so they appear in Unread and will likely be deleted. Anything that I might want to save will go into the Inboxes category.

Is there a way to do that?

What I did in the past was review the messages in the Inbox. I’d delete those emails that I didn’t want to save, which left the emails that I might want to refer back to in the Inbox(es) folder.

Yes you can still do exactly the same in V10.

You can click on either your account inbox directly and review and delete any emails you don’t want. Any emails not deleted will still show in All Inboxes and still show in the account inbox.

Also any emails “not read” will still show in the Favourites Unread folder at the top left, as well as still show in All Inboxes and in the account inbox.

If I delete it in unread, will that delete it from the account’s inbox?

Yes if you delete an email in the Favourites Unread global folder, that deletes it from the account the same as in the previous eM Client versions. The unread folder is designed to show you the all the unread emails from all your various accounts and “is not a separate copy of that email”.

So If you then deleted an email in the unread folder that was from an account Inbox and you then wanted it back, you would need to then go to that account trash folder and drag / move it back to the account.inbox.

Also like in the previous eM Client version, once you have read an email in the Favourites Unread folder, it will then “only show in the account”.

It would be easier for me if I could control which categories appear in Inboxes and which in Unread.

As I advised further up in this thread, you can control what Inbox Categories you have via either “right clicking on any Category and enabling or disabling Categories in the drop-down menu” as per @Quesito example in the following thread, Or you can alternatively “drag the message to the Category you want for future” messages.

You can also go to “Menu / Settings (Preferences) / Mail / Categories” where you can also select the Categories you want, Or “Disable all Categories” if you don’t want any Categories and want all your emails in the one Inbox like in V9, by clearing the Show Categories box at the top and then saving the Settings.

The only option you have “to not show emails in the Favourites Unread global folder” in V10, is via “Menu / Settings (Preferences) / Mail / Read” where there is options at the top to eg: automatically Mark messages as read after moving to Trash, & Mark messages read after move to Junk, & Mark messages read after move to Archive.

So if you eg: setup rules in eM Client to automatically move specific Account inbox emails “when they arrive in your Inbox” to either the Trash, Junk or Archive folders, then they won’t show in the Unread folder as will be already read.

Apart from those options with a Rule, “there is no control over what emails show in the Unread folder”. As I mentioned previously it’s designed normally to show you all account unread emails.

OK, I think I get it. The system uses some rules we can’t see to sort messages into Primary, Promotions, Social, Updates, etc. Then, if we want an email to go into another category we need to change it manually.

When we change the category for an individual message, does that mean that all new emails from that sender will be assigned the new category?

Thanks for your patience!

OK, I think I get it. The system uses some rules we can’t see to sort messages into Primary, Promotions, Social, Updates, etc.

For Gmail accounts, Categories are synchronized from the server using their Algorithm, For all other type of accounts, eM Client uses its own algorithm to sort messages in the various Categories.

Then, if we want an email to go into another category we need to change it manually.

Yes you have to manually change / assign it to another Category “if you prefer or want it in a different Category” for future messages.

See extract “further down this post” from the V10 blog page on Customising email classification into Inbox Categories.

When we change the category for an individual message, does that mean that all new emails from that sender will be assigned the new category?

Yes if an email has gone into a wrong Category by default or you prefer it to go in a different Category, you can change that for future messages, either by “dragging it to the Category you want” or by “right clicking on the message subject” and assigning the Category on the dropdown menu. Whichever way you do it, you will normally then get a prompt to verify the change.

For non Gmail accounts, when you change a message Category, eM Client “creates a rule” to automatically then assign the message to that Category for future. For Gmail accounts, when you change Categories it’s all then done by Google server end, so no local rule is required.

(Extract below from eM Client V10 blog page).

https://www.emclient.com/blog/em-client-10-has-been-released-687

Customizable email classification into Inbox Categories

eM Client now supports category tabs in your Inbox, so you can have the most important messages at the ready while the newsletters, social site updates, and other emails are categorized into separate sections for your convenience.

There are several options: use just two categories (Primary and Other), Google style model (Primary, Promotions, Social, …), add or remove other options (All, Updates, Forums, Other, …*), and mix and match based on your preference.

For Gmail accounts, categories are synchronized from the server while eM Client uses its own algorithm to sort messages for other accounts.

If the default categorization does not fit your preference, drag the message into a different category tab or change the category via right-click on the message > Category and assigning the right one for you! You can also merge different categories together, if you perhaps want to see your Social updates in your Primary inbox.

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Together with this option come Custom rules for category organization – when moving a message, it is possible to set any new messages from the same sender to go into the same category and you can also move all older messages into this category.

Custom rules and all category settings can be modified or removed in menu > Settings > Mail > Categories section.