I am having problems sending email on my computer and I went to the workaround post and it said “Just make sure AirSync service is enabled in the Menu > Accounts section.”
How do I add this?
Make sure AirSync service is enabled in the Menu > Accounts section
If this is a Microsoft account such as Outlook, Live, Hotmail etc, go to “Menu / Accounts” and highlight your account. Then click the “General tab” and part way down enable “Airsync”. Then save & close.
Note: If that’s already enabled, click “Show Operations” via the dropdown menu next to refresh. Then click the “Log tab” and look for any obvious errors and update them in this thread.
Thank you for your reply. That’s where I was expecting to find it but it’s not listed there with the other Services.
Sorry, I should have mentioned, I have Yahoo and gmail accounts not Microsoft accounts.
Sorry, I should have mentioned, I have Yahoo and gmail accounts not Microsoft accounts
Then click “Show Operations” via the dropdown menu next to Refresh top left, and click the “Log tab” and look for any obvious errors and update / post them in this thread. We can then possibly see why you cannot send mail.
Also what version of eM Client do you have ? and are you using Windows or Mac & what OS version.
Thank you for your reply. I have copied the log from a test email.
5:09:19 PM mariner8381 - Yahoo SMTP Connecting: To mariner8381 - Yahoo
5:09:42 PM maureen.williams23@yahoo.com.au IMAP Synchronizing folder ‘/Inbox’
5:10:23 PM mariner8381 - Yahoo [SMTP] MailClient.Accounts.SocketException: Connection failed due to the following reason:
“A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 67.195.12.42:465”
at MailClient.Protocols.Smtp.SmtpSendCommand.Connect(WorkerStatus status)
at MailClient.Protocols.Smtp.SmtpSendCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
— End of stack trace from previous location —
at MailClient.Reminders.ReminderManager.TimerSendLaterTrigger(Object sender, ElapsedEventArgs e)
EnqueuedStackTrace =
at MailClient.Protocols.Smtp.SmtpAccount.<>c__DisplayClass5_0.b__0()
at MailClient.Protocols.Common.AccountBase.RunIfOnline(Action actionIfOnline, Action actionIfOffline)
at MailClient.Protocols.Smtp.SmtpAccount.SendAsync(IEnumerable1 items, Action1 sentItem, Action1 completed, CancellationToken cancellationToken) at MailClient.Accounts.BindingAccountBase.<>c__DisplayClass84_0.<SendAsync>b__1(ISendAccount1 sendAccount)
at System.Linq.Enumerable.SelectListIterator2.MoveNext() at System.Threading.Tasks.Task.WhenAll(IEnumerable1 tasks)
at MailClient.Accounts.BindingAccountBase.SendAsync(CancellationToken cancellationToken)
at MailClient.Accounts.AccountManager.SendInternalAsync(IAccount account, CancellationToken cancellationToken)
at MailClient.Accounts.AccountManager.SendAsync(IAccount account, CancellationToken cancellationToken)
at MailClient.Reminders.ReminderManager.<>c.b__80_1(IAccount a)
at System.Linq.Enumerable.SelectEnumerableIterator2.MoveNext() at System.Threading.Tasks.Task.WhenAll(IEnumerable1 tasks)
at MailClient.Reminders.ReminderManager.TimerSendLaterTrigger(Object sender, ElapsedEventArgs e)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at MailClient.Reminders.ReminderManager.TimerSendLaterTrigger(Object sender, ElapsedEventArgs e)
at System.Timers.Timer.MyTimerCallback(Object state)
at System.Threading.TimerQueueTimer.<>c.<.cctor>b__27_0(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.TimerQueueTimer.CallCallback(Boolean isThreadPool)
at System.Threading.TimerQueueTimer.Fire(Boolean isThreadPool)
at System.Threading.TimerQueue.FireNextTimers()
at System.Threading.TimerQueue.AppDomainTimerCallback(Int32 id)
at System.Threading.UnmanagedThreadPoolWorkItem.ExecuteUnmanagedThreadPoolWorkItem(IntPtr callback, IntPtr state)
at System.Threading.UnmanagedThreadPoolWorkItem.System.Threading.IThreadPoolWorkItem.Execute()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading.PortableThreadPool.WorkerThread.WorkerThreadStart()
at System.Threading.Thread.StartCallback()
GUIStatus_Exception_Reported = True
5:10:31 PM mariner8381 - Yahoo IMAP Synchronizing folder ‘/Inbox’
5:10:23 PM mariner8381 - Yahoo [SMTP] MailClient.Accounts.SocketException: Connection failed due to the following reason:
“A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 67.195.12.42:465”
Sounds like there is a delay sending from your computer for some reason.
This can be caused by an eg: Optionally installed firewall / security programs, Optionally installed Antivirus programs or VPNs. So if you have anything like these installed, try completely disabling them to test to see if any of those are interfering.