How do I revert to not downloading images for specific emails?

Mail
1

I have set some email addresses to automatically download images. If I no longer trust a specific address how do I stop the images downloading? Can’t see an option anywhere.

2

Hello Rob, if you’ve whitelisted a contact and want to remove it from the whitelist, navigate to Tools > Settings > Mail > Privacy > Show whitelist and edit the whitelist based on your preference.

Hope this helps.

3

Thanks, Paul. Can’t see the wood for the trees. That fixed it. It’s a great product.

4

Glad it works, please make sure to let us know if you come across any other issues or questions about the application.

5

Hi Technical Support, I’ve just read the above thread and am having a similar problem; however, the particular email address is NOT in my whitelist. Can you assist in how I can get the particular email address not to automatically download images?

6

This setting only applies to linked content. If the image is embedded in the message, it is already download so this will have no effect.

7

Thanks Gary,

That explains it as I didn’t remember clicking the “Always Download…”

For what it is worth the only reason I noticed it was that my Antivirus picked it up saying:

We blocked this dangerous page for your protection:

Accessed by: MailClient.exe
Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.

Thanks again,

Frank