How can I remove all traces and backup files

How can I remove all traces and backup files for eM client? Regular removal and windows install cleanup does not do the trick. I need to start with a clean install.

Hello,
database files are located in C:\Users[your user name]\AppData\Roaming\eM Client (on Windows Vista/Windows 7) or C:\Documents and Settings[your user name]\Application Data\eM Client (on Windows XP). You should delete or move that directory.

Can’t find path (AppData\Roaming\eM Client) on my w7. tried deleting whole eM Client folder, still loads old info on new install.

Hello.
Try to find that location after displaying hidden files.