Hopelessly slow to load some messages

This is a new install (2 days move from TB) running on Win 7 - 4GB RAM - I am a very heavy email user minimum 200 emails a day with multiple accounts, currently using imap accessing 3 servers.

Some emails are taking 2 minutes to load - HTML but no significant graphics - these emails come daily and have never been a problem.

Database had to rebuild this morning due to shutdown error :frowning:

This is intolerable it will take me 3 hours to check my overnight emails

I don’t know if this is related but if I exit and re-open files marked as read previously are unread - then do it again and some are again unread- not all. I think I will give up on imap and switch back to pop

Then I tried importing ics calendar file 213kb - which hung so I clicked Cancel and is no just sitting there freezing the application

I guess I go back to the drawing board on this on

I currently have two windows with “This operation may take a while to complete - Please be patient.” One has been there for 10 minutes the other is an email that my CRM auto generated and it trying to send . System monitor reports no activity on the application so it is frozen.

There is no provision to cancel these processes without crashing the application - which then wants another 10 minutes to rebuild the database.

Now I can’t reopen - I get “Communication with previous instance failed…” I check system monitor and there is no other instance that I can identify as emclient … UPDATE about 2 minutes later 2 instances appeared on SM

Have I got a corrupt install - it was ok yesterday

Finally have it running using Pop and backed up folders - appears to be stable :slight_smile:

I am glad you have resolved it, but I would like to know what version of eM CLient are you using?


While most emails are now fine some with rich content such as daily weather reports can take over a minute to load - following is the source code with my email and some host ID edited out

Envelope-to: me@atmydomain
Delivery-date: Tue, 24 Jul 2012 15:45:30 -0600
Received: from [] (port=29703 helo=s81.ik2.com)
by host260.xxxxxx.com with esmtp (Exim 4.76)
(envelope-from )
id 1Stmv2-00056Z-9S
for me@atmydomain Tue, 24 Jul 2012 15:45:29 -0600
Received: from by s81.ik2.com (IK2 SMTP Server); Tue, 24 Jul 2012 21:45:30 +0000
Received: from mailout5.theweather.com.au (mailout5.theweather.com.au [] (may be forged))
by mailout.theweather.com.au (8.14.2/8.14.2) with ESMTP id q6OLj96K008540
for ; Wed, 25 Jul 2012 07:45:09 +1000
Received: from mailout.theweather.com.au (aptwcpmx021 [])
by mailout5.theweather.com.au (Postfix) with ESMTP id 95ADE3EC046
for ; Wed, 25 Jul 2012 07:45:09 +1000 (EST)
Date: Wed, 25 Jul 2012 07:45:09 +1000
To: Andrew
From: Weatherzone
Subject: Weatherzone Daily Forecast
X-Priority: 3
X-Mailer: PHPMailer [version 1.73]
X-Trace: FCAST_DAILY-2012-07-25 07:45:09-441929-
MIME-Version: 1.0
Content-Type: multipart/alternative;
X-Server: IK2 SMTP Server
X-SF-HELO-Domain: mailout.theweather.com.au

Content-Type: text/plain; charset = “iso-8859-1”
Content-Transfer-Encoding: 8bit

This is an html only email.
Please visit http://www.weatherzone.com.au for your weather needs.

Content-Type: text/html; charset = “iso-8859-1”
Content-Transfer-Encoding: 8bit

ttp://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"" rel=“nofollow”>http://www.w3.org/TR/xhtml1/DTD/xhtml…>
Weatherzone Forecast

Hi Andrew

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hmmm - I didn’t realise the forum would parse the code :frowning:

Please send it directly to me. My email is [email protected]
Thank you.

I am not sure why this is marked as solved - I still have the problem that emClient waits until the image is loaded before I can either view or mark as read and I realise the slow image is the sending server problem but it still takes up to 2 minutes to load or mark as read . In frustration I am deleting emails that maybe I shouldn’t

It has been solved in our internal version so you can expect fix for this in the version 5.0 which should be released in a few weeks.