Hopelessly slow to load some messages

This is a new install (2 days move from TB) running on Win 7 - 4GB RAM - I am a very heavy email user minimum 200 emails a day with multiple accounts, currently using imap accessing 3 servers.

Some emails are taking 2 minutes to load - HTML but no significant graphics - these emails come daily and have never been a problem.

Database had to rebuild this morning due to shutdown error :frowning:

This is intolerable it will take me 3 hours to check my overnight emails

I don’t know if this is related but if I exit and re-open files marked as read previously are unread - then do it again and some are again unread- not all. I think I will give up on imap and switch back to pop

Then I tried importing ics calendar file 213kb - which hung so I clicked Cancel and is no just sitting there freezing the application

I guess I go back to the drawing board on this on

I currently have two windows with “This operation may take a while to complete - Please be patient.” One has been there for 10 minutes the other is an email that my CRM auto generated and it trying to send . System monitor reports no activity on the application so it is frozen.

There is no provision to cancel these processes without crashing the application - which then wants another 10 minutes to rebuild the database.

Now I can’t reopen - I get “Communication with previous instance failed…” I check system monitor and there is no other instance that I can identify as emclient … UPDATE about 2 minutes later 2 instances appeared on SM

Have I got a corrupt install - it was ok yesterday

Finally have it running using Pop and backed up folders - appears to be stable :slight_smile:

I am glad you have resolved it, but I would like to know what version of eM CLient are you using?

5.0.15145.0

While most emails are now fine some with rich content such as daily weather reports can take over a minute to load - following is the source code with my email and some host ID edited out

Return-path:
Envelope-to: me@atmydomain
Delivery-date: Tue, 24 Jul 2012 15:45:30 -0600
Received: from [222.229.219.209] (port=29703 helo=s81.ik2.com)
by host260.xxxxxx.com with esmtp (Exim 4.76)
(envelope-from )
id 1Stmv2-00056Z-9S
for me@atmydomain Tue, 24 Jul 2012 15:45:29 -0600
Received: from 203.31.116.7 by s81.ik2.com (IK2 SMTP Server); Tue, 24 Jul 2012 21:45:30 +0000
Received: from mailout5.theweather.com.au (mailout5.theweather.com.au [203.26.177.43] (may be forged))
by mailout.theweather.com.au (8.14.2/8.14.2) with ESMTP id q6OLj96K008540
for ; Wed, 25 Jul 2012 07:45:09 +1000
Received: from mailout.theweather.com.au (aptwcpmx021 [127.0.0.1])
by mailout5.theweather.com.au (Postfix) with ESMTP id 95ADE3EC046
for ; Wed, 25 Jul 2012 07:45:09 +1000 (EST)
Date: Wed, 25 Jul 2012 07:45:09 +1000
To: Andrew
From: Weatherzone
Subject: Weatherzone Daily Forecast
Message-ID:
X-Priority: 3
X-Mailer: PHPMailer [version 1.73]
X-Trace: FCAST_DAILY-2012-07-25 07:45:09-441929-
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary=“b1_ee108ba9b41a19405201463a5287eff3”
X-Server: IK2 SMTP Server
X-SF-RX-Return-Path:
X-SF-HELO-Domain: mailout.theweather.com.au
X-SF-Originating-IP: 203.31.116.7

–b1_ee108ba9b41a19405201463a5287eff3
Content-Type: text/plain; charset = “iso-8859-1”
Content-Transfer-Encoding: 8bit

This is an html only email.
Please visit http://www.weatherzone.com.au for your weather needs.

–b1_ee108ba9b41a19405201463a5287eff3
Content-Type: text/html; charset = “iso-8859-1”
Content-Transfer-Encoding: 8bit

ttp://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"" rel=“nofollow”>http://www.w3.org/TR/xhtml1/DTD/xhtml…>
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–b1_ee108ba9b41a19405201463a5287eff3–

hmmm - I didn’t realise the forum would parse the code :frowning:

Please send it directly to me. My email is [email protected]
Thank you.

I am not sure why this is marked as solved - I still have the problem that emClient waits until the image is loaded before I can either view or mark as read and I realise the slow image is the sending server problem but it still takes up to 2 minutes to load or mark as read . In frustration I am deleting emails that maybe I shouldn’t

It has been solved in our internal version so you can expect fix for this in the version 5.0 which should be released in a few weeks.