Hi I'm a new user and most things are fine but emails from one company (a major bank) don't display in html. Can this be fixed?

Scrambled HTML

Hi, do you think you could make a screenshot of how the email is displayed in eM Client? And either post it here or if it contains sensitive information send it to my email mcgregor@emclient.com?
Or export the message into .eml file and send it as an attachment, you can do so by drag and dropping the email onto a new email.

Also what version of eM Client are you currently using and what mail service are you using?

Thank you and sorry for the inconvenience,