Help with Error Message

Keep getting, "An error occurred … [IMAP] cannot open folder “…/inbox/ (Select command is not permitted in current state (NotAuthenticatedServerError)” Can someone help, please?

Hello,
could you post the full error message and also the contents of Tools > Operations > Logs tab when the error happens?

Best regards,
Olivia

Here’s the error message: 

Hi,
please turn on IMAP logging in Tools > Settings > Advanced and check IMAP under your msn account.
When this error pops up again, go back to Advanced settings, click Send logs and change the recipient to me (rust@emclient.com) and add link to this forum thread to the body of the email so I can get back to you.

Regards,
Olivia

Hello Pat,
I’m looking at the logs you sent now and it seems that the issue is purely on the server side. Please contact microsoft/outlook support.

Best regards,
Olivia