Have not received purchased Licenses

License problems
1 
I purchased several licenses for EM client in November 2018, invoice Status says paid, but I have yet to receive my
Licenses. Please advise. Thank you

P.S. I have tried contacting suppor, sales. and the recoverly link only showed my initial purchase from 2014 that have already been used.
2

Yes, this has gone on far too long.
Any reason why you waited for possibly more than 3 months?

Contact Sales again and provide copies of the transactions - preferably in PDF format
  from your payment provider ,be it PayPal or creditcard or whomever.

You should have a reply in a couple of days.

Copied link :
" if you need help with your PRO licence, please contact us directly at [email protected] or [email protected].

or [email protected]

 Also see this thread
https://forum.emclient.com/emclient/topics/urgent-did-not-receive-license-code-for-pro-trial-has-now…

3

I thought the payment may have been delayed do to it being an international purchase. I have contacted sales 4 times in the last 3 days, have yet to receive a reply, or any sort of confirmation

4

Hello Crisan,

Please send me an email directly to [email protected] and we will solve it. The international payments may have delays but by now, you should already have your licence.

Russel