Hello,
I cannot send or recieve emails on my google account since thursday. I do have 2 step ver on and my emc version is 8.1.1054 (582ba95)
Any tips?
First, upgrade to the latest version in the Release History. See if that changes anything.
If not, go to Menu > Operations, and look for any errors in the Log tab.
Same problem. Cannot download Gmail messages. Also… in the Account Setup the Authentication section is not there. Cannot change password.
Here is the log
11:06:23 AM VERIZON POP3 Connecting: To VERIZON
11:06:23 AM GMAIL IMAP Synchronizing folder list
11:06:24 AM VERIZON POP3 Connected: To VERIZON
11:06:24 AM VERIZON POP3 Listing messages: From VERIZON
11:06:25 AM VERIZON POP3 Disconnected: From VERIZON
11:06:25 AM VERIZON POP3 Disconnected: Done
11:06:33 AM GMAIL IMAP Synchronizing folder list
11:06:44 AM GMAIL [IMAP] MailClient.Accounts.ConnectionException: The operation was canceled.
—> System.OperationCanceledException: The operation was canceled.
at MailClient.Utils.Threading.TaskExtensions.WithTimeout[T](Task1 task, TimeSpan timeout, CancellationToken cancellationToken) at MailClient.Imap.Base.Connection.ConnectAsync(Func2 getStream, CancellationToken cancellationToken)
at MailClient.Imap.Base.Connection.ConnectAsync(Func2 getStream, CancellationToken cancellationToken) at MailClient.Protocols.Imap.ConnectionPoolEntry.ConnectInternalAsync(CancellationToken cancellationToken) --- End of inner exception stack trace --- at MailClient.Protocols.Imap.ConnectionPoolEntry.ConnectInternalAsync(CancellationToken cancellationToken) at MailClient.Protocols.Imap.ConnectionPool.AcquireConnectionAsync(Folder mailFolder, Boolean noSelect) at MailClient.Protocols.Imap.ConnectionContext.CreateContextAsync(ImapAccount account) at MailClient.Protocols.Imap.ImapFolderSynchronizer.ListFoldersAsync(IListFoldersProgress progress, Folder homeFolder, CancellationToken cancellationToken) at MailClient.Protocols.Imap.ImapFolderSynchronizer.GetFolderList(IListFoldersProgress progress, Folder homeFolder, CancellationToken cancellationToken) at MailClient.Protocols.Common.FolderSynchronizer.<>c__DisplayClass14_1.<EnqueueGetFolderList>b__0(WorkerStatus status, CancellationToken cancellationToken) at MailClient.Protocols.Imap.ImapActionCommand.<>c__DisplayClass13_0.<.ctor>b__0(WorkerStatus ws, CancellationToken ct) at MailClient.Protocols.Imap.ImapActionCommand.ExecuteInternalSync(WorkerStatus status) at MailClient.Protocols.Imap.ImapActionCommand.Execute(WorkerStatus status) at MailClient.Commands.Command.Process(WorkerStatus status) --- End of stack trace from previous location where exception was thrown --- at MailClient.Storage.Synchronization.FolderSynchronizerExtensions.SynchronizeSubfoldersAsync(IFolderSynchronizer synchronizer, Folder folder, SynchronizationPriority priority, CancellationToken cancellationToken) at MailClient.Protocols.Imap.ImapAccount.SynchronizeIntAsync(Boolean forced) at MailClient.Protocols.Common.SynchronizableMailAccount.<>c__DisplayClass6_0.<<SynchronizeAsync>b__0>d.MoveNext() EnqueuedStackTrace = at MailClient.Protocols.Common.FolderSynchronizer.EnqueueGetFolderList(Folder homeFolder, Action1 completed)
at MailClient.Protocols.Common.FolderSynchronizer.GoOnlinePre()
at MailClient.Protocols.Imap.ImapFolderSynchronizer.GoOnlinePre()
at MailClient.Protocols.Imap.ImapAccount.GoOnlineInt()
at MailClient.Protocols.Common.AccountBase.ChangeOnlineState(Boolean online, OfflineReason offlineReason)
at MailClient.Protocols.Common.AccountBase.GoOnline()
at MailClient.Protocols.Common.AccountBase.RunIfOnline(Action actionIfOnline, Action actionIfOffline)
at MailClient.Protocols.Common.SynchronizableMailAccount.Synchronize(SynchronizationPriority priority)
at MailClient.Accounts.BindingAccountBase.Receive()
at MailClient.Accounts.AccountManager.ReceiveAllInternal()
at MailClient.Accounts.AccountManager.SendAndReceiveAll()
at MailClient.UI.Forms.formMain.sendReceiveAll()
at MailClient.UI.Forms.formMain.stripButton_Refresh_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at MailClient.Common.UI.Controls.ControlToolStrip.ControlToolStripButton.PerformClick()
at MailClient.Common.UI.Controls.ControlToolStrip.ControlToolStripButton.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.UserControl.WndProc(Message& m)
at MailClient.Common.UI.Controls.AutomationViewUserControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(ApplicationContext context)
at MailClient.Program.<>c.b__167_1()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor, Boolean wrapExceptions)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Delegate.DynamicInvoke(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at MailClient.Common.UI.Forms.BaseForm.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at Xilium.CefGlue.Interop.libcef.run_message_loop()
at MailClient.Program.Main(String[] args)
11:06:44 AM GMAIL [IMAP] MailClient.Accounts.ConnectionException: The operation was canceled.
—> System.OperationCanceledException: The operation was canceled.
at MailClient.Utils.Threading.TaskExtensions.WithTimeout[T](Task1 task, TimeSpan timeout, CancellationToken cancellationToken) at MailClient.Imap.Base.Connection.ConnectAsync(Func2 getStream, CancellationToken cancellationToken)
at MailClient.Imap.Base.Connection.ConnectAsync(Func2 getStream, CancellationToken cancellationToken) at MailClient.Protocols.Imap.ConnectionPoolEntry.ConnectInternalAsync(CancellationToken cancellationToken) --- End of inner exception stack trace --- at MailClient.Protocols.Imap.ConnectionPoolEntry.ConnectInternalAsync(CancellationToken cancellationToken) at MailClient.Protocols.Imap.ConnectionPool.AcquireConnectionAsync(Folder mailFolder, Boolean noSelect) at MailClient.Protocols.Imap.ConnectionContext.CreateContextAsync(ImapAccount account) at MailClient.Protocols.Imap.ImapFolderSynchronizer.ListFoldersAsync(IListFoldersProgress progress, Folder homeFolder, CancellationToken cancellationToken) at MailClient.Protocols.Imap.ImapFolderSynchronizer.GetFolderList(IListFoldersProgress progress, Folder homeFolder, CancellationToken cancellationToken) at MailClient.Protocols.Common.FolderSynchronizer.<>c__DisplayClass14_1.<EnqueueGetFolderList>b__0(WorkerStatus status, CancellationToken cancellationToken) at MailClient.Protocols.Imap.ImapActionCommand.<>c__DisplayClass13_0.<.ctor>b__0(WorkerStatus ws, CancellationToken ct) at MailClient.Protocols.Imap.ImapActionCommand.ExecuteInternalSync(WorkerStatus status) at MailClient.Protocols.Imap.ImapActionCommand.Execute(WorkerStatus status) at MailClient.Commands.Command.Process(WorkerStatus status) --- End of stack trace from previous location where exception was thrown --- at MailClient.Storage.Synchronization.FolderSynchronizerExtensions.SynchronizeSubfoldersAsync(IFolderSynchronizer synchronizer, Folder folder, SynchronizationPriority priority, CancellationToken cancellationToken) at MailClient.Protocols.Imap.ImapAccount.SynchronizeIntAsync(Boolean forced) at MailClient.Protocols.Common.SynchronizableMailAccount.<>c__DisplayClass6_0.<<SynchronizeAsync>b__0>d.MoveNext() EnqueuedStackTrace = at MailClient.Protocols.Common.FolderSynchronizer.EnqueueGetFolderList(Folder homeFolder, Action1 completed)
at MailClient.Protocols.Common.FolderSynchronizer.GoOnlinePre()
at MailClient.Protocols.Imap.ImapFolderSynchronizer.GoOnlinePre()
at MailClient.Protocols.Imap.ImapAccount.GoOnlineInt()
at MailClient.Protocols.Common.AccountBase.ChangeOnlineState(Boolean online, OfflineReason offlineReason)
at MailClient.Protocols.Common.AccountBase.GoOnline()
at MailClient.Protocols.Common.AccountBase.RunIfOnline(Action actionIfOnline, Action actionIfOffline)
at MailClient.Protocols.Common.SynchronizableMailAccount.Synchronize(SynchronizationPriority priority)
at MailClient.Accounts.BindingAccountBase.Receive()
at MailClient.Accounts.AccountManager.ReceiveAllInternal()
at MailClient.Accounts.AccountManager.SendAndReceiveAll()
at MailClient.UI.Forms.formMain.sendReceiveAll()
at MailClient.UI.Forms.formMain.stripButton_Refresh_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at MailClient.Common.UI.Controls.ControlToolStrip.ControlToolStripButton.PerformClick()
at MailClient.Common.UI.Controls.ControlToolStrip.ControlToolStripButton.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.UserControl.WndProc(Message& m)
at MailClient.Common.UI.Controls.AutomationViewUserControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(ApplicationContext context)
at MailClient.Program.<>c.b__167_1()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor, Boolean wrapExceptions)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Delegate.DynamicInvoke(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at MailClient.Common.UI.Forms.BaseForm.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at Xilium.CefGlue.Interop.libcef.run_message_loop()
at MailClient.Program.Main(String[] args)
That is because the account is setup using oAuth, which means there is no username or password used to connect to the server.
Can you try disabling any anti-virus/firewall or VPN applications and see if eM Client can connect to Gmail.
Sometimes restarting the router also helps.