gmail authentification fails

whenever i try to set up my gmail account through autosetup, the authenification process fails.

I’m able to insert my Mailadress and account password, i click on login an the get just a “white Window”, where I should allow emclient to use my google data…

any ideas, cause I’m really frustrated?

Thx for your help

Hi Stephan,
I recommend trying this release first > http://www.emclient.com/dist/v6.0.234… < as it includes some recent google authentication fixes and see if it solves your issue.
If that doesn’t help, please check if you have a 2-step verification enabled in your gmail, as you’d have to use an application password to authenticate your account in eM Client.

Best regards,
Olivia

Thank you for your quick reply…
I installed the release in your link --> same problem…
I enabled 2-step verification --> now I get the code on my mobile phone, but after entering the code I still get a blank Window… see pictures below:

any othe suggestions - I really want to get rid off Outlook… :slight_smile:

Hi Stephan,
you misunderstood me, I was just asking if you have the 2-step verification, not to get it - as that sometimes causes the problems with logging in.
Either disable it or set up an app password so you can use eM Client https://support.google.com/accounts/a…

Can you check if you have javascript enabled in Internet explorer?

Best regards,
Olivia