Getting message about unsent emails but Outbox empty

Mail
1

Hi,

Using version 9.2.2307

I just had to sort out the AirSync problem. (I found the solution to edit the registry which seems to have worked)

But now when I close eMClient is says there are 3 emails in the Outbox, but its empty.
These are probably test emails I was trying to send when I had the Airsync problems.

Of course I tried ‘Send & Close’ and ‘Send all messages’ etc
No errors come up in ‘Operations’

Is there a way to flush the Outbox file?

Thanks in advance,

ED

2

when I close eM Client is says there are 3 emails in the Outbox, but its empty.

Could be the messages are stuck in the “Local Folders” Outbox at the bottom left of eM Client.

If you don’t have Local Folders showing and have V10, go to “Menu / Settings / General / Folders” and enable it at the bottom and Save Settings.

Or V9 go to “Menu / Settings / General” to enable it at the bottom and Save Settings.

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If the message is not in Local Folders then first make a backup via “Menu / Backup”. You can see when the backup is complete in “Show Operations” via the dropdown on the right of Refresh.

Then “close eM Client” and try running the manual repair on the database as per below links.

To repair eM Client for Windows see @Gary link below.

https://forum.emclient.com/t/email-message-that-cannot-be-deleted/86994/2

To repair eM Client for Mac see @Gary link below.

https://forum.emclient.com/t/email-message-that-cannot-be-deleted/86994/6

1 Like
3

YES, they were in ‘local folders’

Thanks for your help :+1:
ED