Full license to a new computer?

I purchased a full license but my computer was damaged and is unrecoverable. When I copied my license to my new computer I am asked to updgrade to Pro. How do i de-register the first license when I can’t access that computer?

Hi Paul,

Use the license manager  https://licensing.emclient.com
or go to  https://support.emclient.com/
Login with your email and password when you first registered.

Other reference