Failed payments

I have tried to upgrade to Pro but the payment fails. It doesn ́t matter which payment option I try, none of them works. “The order failed” is the answer from the site. 

Hi Anders,
please contact our sales department (sales@emclient.com) for any purchase related problems, I’m sure they’ll help you sort out any issues in a more efficient way than I could over the forum.

Regards,
Olivia