Exporting Contacts gives a message that I need to select a folder, but nothing finds the folder I select

1

This was reported quite awhile ago and seemed to be solved. I really would like to export to .csv format as well.

I get a “Please select folder to export” but nothing I do selects the folder. I am running 4.015145.0 with Windows 7.

Any help would be appreciated.

Thanks in advance,
Linda

2

Hello,
in the first place open Tools - Settings and check Show local folders. Then try to export your contacts again and let me know if it helps.

3

Under Tools - Settings - General, Show local folders was already checked and it doesn’t work either. I tried highlighting Contacts and that gave me the message, then I tried highlighting Local Folders and got the same message.

4

Can you try to drag and drop your contacts to a folder?

5

Sorry but I don’t know where to start with 400+ contacts on how to do this.

6

Select all your contacts by pressing Ctrl+A and drag and drop them to a folder.

7

I created a new folder under the Local Folder. I can drag and drop the contacts into that folder, but it still will not allow me to select that folder when trying to export. This shouldn’t be that difficult.

8

My colleague forgot to specify, that you have to copy those contacts out of eM Client.

  1. Create a folder in your documents, named e.g. Exported contacts
  2. Open eM Client and select all your contacts
  3. Drag and drop them to the folder “Exported contacts”