One of our computers is running low on disk space, so I decided to export around 30Gb of older emails to an external drive and then delete them from eMClient to free up space.
It went all the way up to 75% of the total emails and then stopped with an error saying that it ran out of disk space on the internal OS drive, which I found odd.
I confirmed that it did in fact export those 75% of emails to the external drive, so why is it also putting them somewhere in the internal drive as well? Is it a temporary folder somewhere?
Now, since it failed, those temp files are taking up space somewhere. Where can I go to delete them?
If you are wanting to delete temporary files and have Windows OS, first close all open programs and then click “Start / Search” and type %temp% and enter to show all the OS temporary files.
To delete temporary files on a Mac using the Terminal, navigate to the ~/Library/Caches folder and use the rm -rf command, but be cautious and back up your system first.
Apart from the OS temporary files if you want to find exported .eml message files, just either open Windows Explorer or Mac Finder and search All hardisk folders for either .eml or *.eml
Then you will have to search your harddisk for the exported .eml files as its not the OS temp files. We carnt tell you where those are located. Only you can find them.
The exported files are in the external hard drive, like they’re supposed to, but at the same time eMClient has also stored over 20Gb of data somewhere during the export process, until it ran out of disk space on the internal drive (the external drive has over 1Tb free space)
The only other thing i can suggest is shutdown your Windows and reboot “if you haven’t already tried” and see if it makes any difference to your hard-disk size.
Apart from that, “check your eM Client hidden database folder properties” to see if thats larger than normal size. “Users\yourusername\AppData\Roaming\eM Client”