I am using the latest eM Client version 6.0 20320.0
Am not sure why, but every day during 2 to 3 hours emails sync fails. Gmail fails less but Exchange fails often.
It stays stuck on the sync of a specific folder I have named “READ” and where i put emails I have read. I tried closing and re-opening eM Client several times with no improvement.
Emails from my Exchange account sync perfectly well on my Samsung Galaxy phone using MS Active Sync.
Strange thing is that on my phone, my company asked me to use as Server name : sync.ericsson.com. if I use that on em Client it systematically fails to connect. When I leave the default Server name that comes after creation of account in eM Client, then em Client connects :
But perhaps this connection without MS Active sync is not reliable ??
Is there a max number of emails in total or per folder with eM Client ?
or is there a max size for individual emails like 10 Mb or something ?
I am also synching my contacts and Calendar with Exchnage. Could that be the reason ?
For no obvious reasons eM client Exchange sync suddenly starts working fine at some point, but every evening when I get home I am stuck for 2 to 3 hours and then it works.
Am not able to upload pictures here on your Support web page. I click on the camera picture and then browse to my hard disk and choose a screen capture. But any picture I choose, whether .jpg or .png or.gif and only 100 Kb size refuses to load. Web site says "SyntaxError: Incorrect character. So I have uploaded them all on https://www.wetransfer.com
Here is the download link : http://we.tl/dGCDon1E0Y
These are the files uploaded :
1-eM Exchange Settings 1.jpg
2-eM Exchange Settings 2.jpg
3-eM Exchange Failed.jpg
4-eM Exchange full page.jpg
5-Exchange Stuck on Read folder.jpg
8-2014-06-11_00-52-00 Ericsson Exchange Web Services.log
9-2014-06-11_01-03-09 Ericsson Exchange Web Services.log
For setup that works perfectly on my Android Galaxy phone, see picture : 7-Samsung Galaxy.jpg, on http://we.tl/dGCDon1E0Y
To see my eM Client Exchange account setings, see pictures 1 & 2.
To see my eM Client Operations Error tab message see picture 3.
To see my eM Client full screen showing exchange stuck on sync of a folder picture 4.
To see log files taken from start/opening of eM Client till Exchange accoutn get stuck pictures 8 & 9.
==> Please tell me what is wrong. It is really unpleasant to be stuck every day for several hours.