Exchange Password incorrect? - Its not!

[TescoExpress]

Hi everyone,

I have decided to give EMClient a go on my new Macbook Pro. However I am having problems where my exchange email is saying the password is required, I can login to the webmail fine and use the password on other email clients however EMClient keeps constantly saying the password is incorrect? Please can someone help?

I am running the latest version of EMClient and the password is not incorrect.

[Gary]

Is it saying the password is incorrect, or is it saying to check the email address and password?

If it is the later, enter the same email address for both the email address and user name fields.

That often solves the issue.