Exchange folders dissapearing

Mail
1

Hi,
After a reboot of my computer, my Exchange folders disappear in my face. I open the EM Client and can see my Account and only the Inbox folder for about 5 to 10 seconds while the software loads, then it dissapears leaving only another IMAP account I have…

At logs I see only:

01:08:34 Online state: changed to online due to NetworkAvailability 
01:08:34 VSTelecom [Offline Address Book]  Synchronizing folder list
01:08:34 VSTelecom [Offline Address Book]  Synchronizing folder list
01:08:34 VSTelecom [Offline Address Book]  Synchronizing folder list
01:08:34 [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
01:08:35 VSTelecom [Exchange Web Services]  Synchronizing folder list
01:08:37 [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
01:08:37 [email protected] [IMAP]  Synchronizing subfolders: Done
01:08:37 [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/Archive
01:08:37 [email protected] [IMAP]  Synchronizing subfolders: Done
01:08:37 [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/spam
01:08:37 [email protected] [IMAP]  Synchronizing subfolders: Done
01:08:37 [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/Junk
01:08:37 [email protected] [IMAP]  Synchronizing subfolders: Done
01:08:37 [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/Trash
01:08:37 [email protected] [IMAP]  Synchronizing subfolders: Done
01:08:37 [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/Sent
01:08:38 [email protected] [IMAP]  Synchronizing subfolders: Done
01:08:38 [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/Drafts
01:08:38 [email protected] [IMAP]  Synchronizing subfolders: Done
01:08:38 [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/INBOX
01:08:38 [email protected] [IMAP]  Synchronizing subfolders: Done
01:08:38 [email protected] [IMAP]  Synchronizing messages: For folder [email protected]/Sent
01:08:40 [email protected] [IMAP]  Synchronizing messages: Done
01:08:40 [email protected] [IMAP]  Synchronizing messages: For folder [email protected]/INBOX
01:08:40 [email protected] [IMAP]  Synchronizing messages: Done

If I do a Refresh, I can see the Exchange account synching but no way to see the folder.
Email Tab is not hidden, as I can see my other IMAP account without any problem.

What can I do??

Regards

2

I would think that because it is an Exchange account, you could remove the account from eM Client, then add it again. See if that makes any difference.

3

Nope, after adding it again I still see if like 2 secs and then it is gone

4

Did it ever display correctly in eM Client?

5

It used to, now won’t.

6

I wonder if maybe something changed on the Exchange server?

Your best bet, if you have a Pro License, is to open a support ticket. They will be able to analyse your logs and discover where the problem is.

7

No,
I don’t have a Pro license…
So, server was down, however this behavior makes no sense, why would the client hide the folder is the server is down, I had server issues before and no problem like this…
After server was up again today and closing and opening em again, it appears now