Errors with CalDAV account

I am having issues trying to set up a CalDAV account which I can access over https easily so I know the functionality, username/password are working. I get the following error message:

Can anybody point me in the right direction as to how to fix this?

Hello, not quite sure what is this error referring to, can you please switch to the log tab when the error occurs, copy the content of the log and submit it to us here on forum for more information?

What version of eM Client are you currently using on your computer, can you please check the exact release number in Help > About? What Calendar (CalDAV) service are you using with eM Client.

Regards,

Version 6.0.23181.0

The log says:

13:59:51 Brian [CalDAV] Synchronizing items: For folder Brian/

13:59:51 Brian [CalDAV] MailExceptions.OperationException: Sync of Brian/ failed due to the following error: Brian (OK)

13:59:51 ttp://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd" rel=“nofollow”>http://www.w3.org/TR/xhtml11/DTD/xhtm…">

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13:59:51 Zentyal Webmail

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13:59:51 SOGo requires Javascript to run. Please make sure this option is available and activated within your browser preferences.

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13:59:51 Retry

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13:59:51 Brian [CalDAV] Synchronizing items: Sync of Brian/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded

13:59:51 Brian [CalDAV] Synchronizing items: Done

Hello Brian, can you please share more details about your account setup, please navigate to Tools > Accounts > Your CalDAV account > CalDAV, make a screenshot of the settings and copy the address you’re using for connecting to your online calendar and submit it both to us here for more information.

I’m afraid your calendar might not be supported for eM client. Or the settings are not correct.

Are you using any security software on your computer, that may be blocking the connection to the calendar server as well?

Regards,

The URL (was incorrect unfortunately) is to my own Zentyal (Openchange) server; it appears there is a different URL for access via CalDAV and I was incorrectly using the URL for browsers. Now it has been corrected it is:

https://xxxxxxx.yyyyyyyy.ltd.uk/SOGo/…

I now get the following errors:

23:16:32 Brian [CalDAV / CardDAV] Synchronizing subfolders: For folder Brian/

23:16:33 Brian [CalDAV / CardDAV] Synchronizing subfolders: Done

23:16:33 Brian [CalDAV / CardDAV]

23:16:39 Brian [CalDAV / CardDAV]

23:16:41 Brian [CalDAV / CardDAV] Synchronizing items: For folder Brian/

23:16:41 Brian [CalDAV / CardDAV] Synchronizing items: Sync of item /SOGo/dav/brian/Calendar/personal/69E7-55E34900-E3-6AFB9B80.ics failed due to the following error: The TRANSP property has incorrect value.

23:16:42 Brian [CalDAV / CardDAV] Synchronizing items: Sync of item /SOGo/dav/brian/Calendar/personal/7B61-55F54980-1-457F5A80.ics failed due to the following error: The TRANSP property has incorrect value.

23:16:42 Brian [CalDAV / CardDAV] Synchronizing items: Sync of item /SOGo/dav/brian/Calendar/personal/040000008200E00074C5B7101A82E008000000003F73010C42B97941AD61FBC6DE2D067D10000000AFF2721539C8B64F9D5D631DAFDF11FB.ics failed due to the following error: The TRANSP property has incorrect value.

23:16:42 Brian [CalDAV / CardDAV] Synchronizing items: Sync of item /SOGo/dav/brian/Calendar/personal/040000008200E00074C5B7101A82E008000000003F73010C42B97941AD61FBC6DE2D067D10000000B5DE3E7FFA8161408EA296B7D7275C43.ics failed due to the following error: The TRANSP property has incorrect value.

23:16:42 Brian [CalDAV / CardDAV] Synchronizing items: Sync of item /SOGo/dav/brian/Calendar/personal/0c206776-219c-4e61-8d1d-208590687bcb.ics failed due to the following error: The TRANSP property has incorrect value.

23:16:42 Brian [CalDAV / CardDAV] Synchronizing items: Sync of item /SOGo/dav/brian/Calendar/personal/407d894d-e646-41ca-846a-c15e591679af.ics failed due to the following error: The TRANSP property has incorrect value.

23:16:42 Brian [CalDAV / CardDAV] Synchronizing items: Sync of item /SOGo/dav/brian/Calendar/personal/3e7e52eb-9e6c-4640-bc70-0cdc6e9b57ac.ics failed due to the following error: The TRANSP property has incorrect value.

23:16:42 Brian [CalDAV / CardDAV] Synchronizing items: Sync of item /SOGo/dav/brian/Calendar/personal/a095da1e-a7f2-4bab-b955-5cd549210c35.ics failed due to the following error: The TRANSP property has incorrect value.

23:16:42 Brian [CalDAV / CardDAV] Synchronizing items: Sync of Brian/ finished: 0 uploaded, 0 deleted, 0 obsolete, 222 items, 22 downloaded

23:16:42 Brian [CalDAV / CardDAV] Synchronizing items: Done

23:16:42 Brian [CalDAV / CardDAV] Synchronizing items: For folder Brian/

23:16:42 Brian [CalDAV / CardDAV] Synchronizing items: Sync of Brian/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded

23:16:42 Brian [CalDAV / CardDAV] Synchronizing items: Done

Hi Brian, can you please navigate to Tools > Settings > Advanced and enable CalDav/CardDav logging, save the settings and replicate the error. When it occurs please restart the application and go back to the advanced settings window to submit the logging data.

Send the logs to my work mail mcgregor@emclient.com and please include a reference link to this forum topic for more information about this issue.

Regards,