Error Unsupported mail address

I am running eM as a client to Fasthosts exchange.  I get this error on every sync.  What does it mean?  Client seems to be working fine despite the error.

It will be fixed in an upcoming update. The problem happens for messages with malformated recipients (mostly some form of “undisclosed-recipients:”).

Thanks Filip. 

I’m seeing the same issue:  I get this set of messages every time the error appears (every 10 minutes.)  7:25:16 AM   System.FormatException: Unsupported mail address
7:25:16 AM    at MailClient.Mail.MailAddress.Create(String encoded)
7:25:16 AM    at MailClient.Mail.MailAddress.Create(String displayName, String encodedAddress)
7:25:16 AM    at MailClient.Protocols.Exchange.ExchangeToMimeConverter.ConvertEmailAddress(EmailAddress address)
7:25:16 AM    at MailClient.Protocols.Exchange.ExchangeToMimeConverter.<>c.b__11_0(EmailAddress a)
7:25:16 AM at System.Linq.Enumerable.<>c__DisplayClass13_02.<select>b__0(TSource item, Int32 i)<br alt="" name="" rel="" target="" title="" type="" value="">7:25:16 AM at System.Linq.Enumerable.<selectyield>d__152.MoveNext()
7:25:16 AM at System.Collections.Generic.List1..ctor(IEnumerable1 collection)
7:25:16 AM at System.Linq.Enumerable.ToList[TSource](IEnumerable1 source)<br alt="" name="" rel="" target="" title="" type="" value="">7:25:16 AM at MailClient.Protocols.Exchange.ExchangeToMimeConverter.ConvertEmailAddresses(EmailAddressCollection addresses)<br alt="" name="" rel="" target="" title="" type="" value="">7:25:16 AM at MailClient.Protocols.Exchange.ExchangeToMimeConverter.CreateEnvelope(EmailMessage message)<br alt="" name="" rel="" target="" title="" type="" value="">7:25:16 AM at MailClient.Protocols.Exchange.ExchangeMailSynchronizer.<convertapplicationdata>d__12.MoveNext()<br alt="" name="" rel="" target="" title="" type="" value="">7:25:16 AM at System.Collections.Generic.List1.InsertRange(Int32 index, IEnumerable1 collection)<br alt="" name="" rel="" target="" title="" type="" value="">7:25:16 AM at MailClient.Protocols.Exchange.ExchangeItemSynchronizer2.ConvertApplicationDataAndSkipUnparsable(ExchangeService service, Item item, CancellationToken cancellationToken)
7:25:16 AM at MailClient.Protocols.Exchange.ExchangeItemSynchronizer2.<changestoitems>d__18.MoveNext()<br alt="" name="" rel="" target="" title="" type="" value="">7:25:16 AM at System.Linq.Enumerable.<selectmanyyield>d__203.MoveNext()
7:25:16 AM at System.Linq.Enumerable.d__152.MoveNext()<br alt="" name="" rel="" target="" title="" type="" value="">7:25:16 AM at MailClient.Protocols.Common.ItemSynchronizeContext2.StoreItems(SynchronizationType synchronizationType, IEnumerable1 newItems)<br alt="" name="" rel="" target="" title="" type="" value="">7:25:16 AM at MailClient.Protocols.Common.MailItemSynchronizeContext.StoreItems(SynchronizationType synchronizationType, IEnumerable1 newItems)
7:25:16 AM at MailClient.Protocols.Common.ItemSynchronizeContext2.Synchronize[T](SynchronizationType synchronizationType, IEnumerable1 items, Func2 getUniqueId, Func3 hasChanged, Func2 isDeleted, Func2 convertItems, Action2 updateItem)<br alt="" name="" rel="" target="" title="" type="" value="">7:25:16 AM at MailClient.Protocols.Exchange.ExchangeItemSynchronizer2.Synchronize(IItemSynchronizeContext1 synchronizeContext, Folder folder, CancellationToken cancellationToken)<br alt="" name="" rel="" target="" title="" type="" value="">7:25:16 AM at MailClient.Protocols.Common.ItemSynchronizer2.<>c DisplayClass32_0.b 1(WorkerStatus status, CancellationToken cancellationToken)
7:25:16 AM at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
7:25:16 AM at MailClient.Commands.Command.Process(WorkerStatus status)

How can I find the unsupported email address?

Filip,

It is very frustrating to constantly be ignoring the errors and closing the error box.  Is there any way to suppress the error notification until you have fixed this bug?

Not sure if it will work for this type of error, but try going to menu/tools/settings/general and in the “Operations Window” section, deselect “Show window when error occurs”