Error message when installing

I downloaded the free download but when I tried to open the file to install it it gives me an error message. I downloaded it twice, and the same thing happened the second time.

I had the same problem. I got 2 error messages with codes 2503 & 2502.

Hello,

please contact me on galis@emclient.com together with this topic’s url in subject.

with regards
Jan

I’m having the same problem. One answer I found said to install by opening the .msi as administrator. When I right click on the msi it doesn’t give me this option. Help?

Hi Bob,
could you please provide a screenshot of the error message?

Best regards,
Olivia