Error Message - Method not found...... while opening/ downloading attachemnt

Ravi_Modi · November 4, 2014, 10:59am

Since Last few days, whenever I try to open or download attachment I am getting following error :

"Error occurred when saving the attachment: Method not found: ‘Boolean System. Threading. WaitHandle.WaitOne(Int32)’ "

. Due to this error I am unable to view or download any attachment.

Ravi.

Paul_Technical_Suppo · November 4, 2014, 11:03am

Hi Ravi, what version of eM Client are you currently using on your computer?
What mail service are you currently using?

Thank you,
Paul.

Ravi_Modi · November 4, 2014, 12:44pm

eM Client Version : 6.0.21034.0

Mail Service : Yahoo & Gmail.

Till few days ago all download was working perfectly. Also I am having eM Client setup on another PC & there also it is working.

Regards,
Ravi

Ravi_Modi · November 4, 2014, 1:29pm

I installed latest version 6.0.21040.0, but still same problem.

Ravi.

Paul_Technical_Suppo · November 4, 2014, 1:33pm

Hi again, can you please copy the whole error and post it here on the forum, or can you please make a screenshot of the error?
Where is it displayed, does it occur while the “downloading attachment” window is displayed or is it displayed as a regular error in the operations window?

Thank you,
Paul.

Ravi_Modi · November 4, 2014, 2:00pm

When I take the cursor on attachment, there are two options Open or Save. If I select any option the following error screen comes. If I select save options then it asks for save location & then this error comes. The save location folder contains file with 0 bytes.

Ravi.

Paul_Technical_Suppo · November 4, 2014, 2:51pm

Hi again, I’ve discussed the issue with the developers and we believe this issue is caused by an old version of your .NET framework installation.
Can you please update your .NET framework and check if the issue persists?

http://www.microsoft.com/en-US/download/details.aspx?id=30653

Thank you,
Paul.

Ravi_Modi · November 7, 2014, 12:48pm

I have updated .NET framework and the problem is solved. Now Open/Save attachment is working fine.

Thanks for help.

Ravi

Paul_Technical_Suppo · November 7, 2014, 1:39pm

Hi again Ravi, I’m glad I could help and that everything is again working properly as expected.
Please make sure to let us know if you come across any other issues or questions, we’ll be happy to help.

Thank you,
Paul.

Ajay_Agarwalla · December 17, 2014, 6:26am

Hi! I am runnning e M Client version 6.0.21040.0. I am also getting the same error message while opening or saving the attachments.

Ravi · December 17, 2014, 6:28am

Hi Ajay,

Trying updating the .NET framework as I have done, as it might solve your problem also.

Ravi

Ajay_Agarwalla · January 7, 2015, 12:11pm

WHICH VERSION OF .NET FRAME WORK TO BE LOADED

Ajay_Agarwalla · January 7, 2015, 12:21pm

ONE MORE ERROR WE FEEL.

“An error has occurred in the application that prevent it from continuing. The application will be terminated.”
And the application is terminated . It is happening 4-5 times a day.

Paul_Technical_Suppo · January 7, 2015, 12:43pm

Hi Ajay, is there an error report window displayed with a “Show error” button, if so, please click on the Show error button, copy the content of the error and post it here on the forum, or create a new topic for this issue, as it’s most probably unrelated to this one.

Thank you,
Paul

Ajay_Agarwalla · January 28, 2015, 8:56am

eM Client (6.0.21372.0)
Windows: Microsoft Windows NT 5.1.2600 Service Pack 2, Framework: 2.0.50727.1433
The following error has occurred:
System.OutOfMemoryException: Exception of type ‘System.OutOfMemoryException’ was thrown.
 at MailClient.Mail.Streams.ScatteredMemoryStream.InternalSetCapacity(Int32 value)
 at MailClient.Mail.Streams.ScatteredMemoryStream.set_Capacity(Int32 value)
 at MailClient.Mail.Streams.ScatteredMemoryStream.EnsureCapacity(Int32 value)
 at MailClient.Mail.Streams.ScatteredMemoryStream.Write(Byte[] buffer, Int32 offset, Int32 count)
 at MailClient.Utils.Utils.CopyStream(Stream inputStream, Stream outputStream)
 at MailClient.Protocols.AirSync.AirSyncHmMailSynchronizer.ConvertApplicationData(MailItem item, Func2 getChildren, Version version)    at MailClient.Protocols.AirSync.AirSyncHmMailSynchronizer.Upload(IItemUploadContext1 uploadContext, Folder folder, IEnumerable1 items, CancellationToken cancellationToken)    at MailClient.Protocols.Common.ItemSynchronizer2.<>c__DisplayClass22.b__1e(WorkerStatus status, CancellationToken cancellationToken)
at MailClient.Protocols.AirSync.AirSyncGenericCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
at MailClient.Commands.SynchronizationQueue.ThreadWorker(Object threadData)
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)

" rel=“nofollow”>http://emclient.com/ns/report">;

eM Client
6.0.21372.0

false

Microsoft Windows NT 5.1.2600 Service Pack 2
2.0.50727.1433

System.OutOfMemoryException
Exception of type ‘System.OutOfMemoryException’ was thrown.
MailClient.Mail

MailClient.Mail.dll
100663989
MailClient.Mail
MailClient.Mail.Streams.ScatteredMemoryStream
InternalSetCapacity

mscorlib
System.Int32
value

215
2be

MailClient.Mail.dll
100664003
MailClient.Mail
MailClient.Mail.Streams.ScatteredMemoryStream
set_Capacity

mscorlib
System.Int32
value

48
20

MailClient.Mail.dll
100663980
MailClient.Mail
MailClient.Mail.Streams.ScatteredMemoryStream
EnsureCapacity

mscorlib
System.Int32
value

52
5e

MailClient.Mail.dll
100663995
MailClient.Mail
MailClient.Mail.Streams.ScatteredMemoryStream
Write

mscorlib
System.Byte[]
buffer

mscorlib
System.Int32
offset

mscorlib
System.Int32
count

c2
a7

MailClient.exe
100695600
MailClient
MailClient.Utils.Utils
CopyStream

mscorlib
System.IO.Stream
inputStream

mscorlib
System.IO.Stream
outputStream

31
62

MailClient.exe
100666836
MailClient
MailClient.Protocols.AirSync.AirSyncHmMailSynchronizer
ConvertApplicationData

MailClient
MailClient.Storage.Application.Mail.MailItem
item

LinqBridge
System.Func2[[MailClient.Storage.Application.Mail.MailItem, MailClient, Version=6.0.21372.0, Culture=neutral, PublicKeyToken=null],[System.Collections.Generic.IEnumerable1[[MailClient.Storage.Application.Mail.MailItem, MailClient, Version=6.0.21372.0, Culture=neutral, PublicKeyToken=null]], mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]
getChildren

mscorlib
System.Version
version

1f3
2c5

MailClient.exe
100666840
MailClient
MailClient.Protocols.AirSync.AirSyncHmMailSynchronizer
Upload

MailClient
MailClient.Protocols.Common.IItemUploadContext1[[MailClient.Storage.Application.Mail.MailItem, MailClient, Version=6.0.21372.0, Culture=neutral, PublicKeyToken=null]]</type> <name>uploadContext</name> </parameter> <parameter> <assembly>MailClient</assembly> <type>MailClient.Storage.Application.Folder</type> <name>folder</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Collections.Generic.IEnumerable1[[MailClient.Storage.Application.Mail.MailItem, MailClient, Version=6.0.21372.0, Culture=neutral, PublicKeyToken=null]]
items

MailClient
System.Threading.CancellationToken
cancellationToken

137
2a5

MailClient.exe
100697495
MailClient
MailClient.Protocols.Common.ItemSynchronizer`2+<>c DisplayClass22
<EnqueueUpload>b 1e

MailClient
MailClient.Commands.WorkerStatus
status

MailClient
System.Threading.CancellationToken
cancellationToken

111
423

MailClient.exe
100666732
MailClient
MailClient.Protocols.AirSync.AirSyncGenericCommand
Execute

MailClient
MailClient.Commands.WorkerStatus
status

5a
eb

MailClient.exe
100664007
MailClient
MailClient.Commands.Command
Process

MailClient
MailClient.Commands.WorkerStatus
status

15
4c

MailClient.exe
100664060
MailClient
MailClient.Commands.SynchronizationQueue
ThreadWorker

mscorlib
System.Object
threadData

8c
115

mscorlib.dll
100668053
mscorlib
System.Threading.ThreadHelper
ThreadStart_Context

mscorlib
System.Object
state

3b
29962d

mscorlib.dll
100667860
mscorlib
System.Threading.ExecutionContext
Run

mscorlib
System.Threading.ExecutionContext
executionContext

mscorlib
System.Threading.ContextCallback
callback

mscorlib
System.Object
state

58
80

mscorlib.dll
100668054
mscorlib
System.Threading.ThreadHelper
ThreadStart

mscorlib
System.Object
obj

f
49

MailClient.exe
C:\Program Files\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.21372.0
eM Client
eM Client
6.0.21372.0
False
False
False
False
False
Language Neutral

ntdll.dll
C:\WINDOWS\system32\ntdll.dll
ntdll.dll
ntdll.dll
5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
NT Layer DLL
Microsoft® Windows® Operating System
5.1.2600.2180
False
False
False
False
False
English (United States)

mscoree.dll
C:\WINDOWS\system32\mscoree.dll
mscoree.dll
mscoree.dll
2.0.50727.1433 (REDBITS.050727-1400)
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
2.0.50727.1433
False
False
False
False
False
English (United States)

KERNEL32.dll
C:\WINDOWS\system32\KERNEL32.dll
kernel32
kernel32
5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
5.1.2600.2180
False
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False
False
False
English (United States)

ADVAPI32.dll
C:\WINDOWS\system32\ADVAPI32.dll
advapi32.dll
advapi32.dll
5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Advanced Windows 32 Base API
Microsoft® Windows® Operating System
5.1.2600.2180
False
False
False
False
False
English (United States)

RPCRT4.dll
C:\WINDOWS\system32\RPCRT4.dll
rpcrt4.dll
rpcrt4.dll
5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Remote Procedure Call Runtime
Microsoft® Windows® Operating System
5.1.2600.2180
False
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False
False
English (United States)

SHLWAPI.dll
C:\WINDOWS\system32\SHLWAPI.dll
SHLWAPI
SHLWAPI.DLL
6.00.2900.2995 (xpsp.060913-0019)
Shell Light-weight Utility Library
Microsoft® Windows® Operating System
6.00.2900.2995
False
False
False
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False
English (United States)

GDI32.dll
C:\WINDOWS\system32\GDI32.dll
gdi32
gdi32
5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
GDI Client DLL
Microsoft® Windows® Operating System
5.1.2600.2180
False
False
False
False
False
English (United States)

USER32.dll
C:\WINDOWS\system32\USER32.dll
user32
user32
5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Windows XP USER API Client DLL
Microsoft® Windows® Operating System
5.1.2600.2180
False
False
False
False
False
English (United States)

msvcrt.dll
C:\WINDOWS\system32\msvcrt.dll
msvcrt.dll
msvcrt.dll
7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)
Windows NT CRT DLL
Microsoft® Windows® Operating System
7.0.2600.2180
False
False
False
False
False
English (United States)

IMM32.DLL
C:\WINDOWS\system32\IMM32.DLL
imm32
imm32
5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Windows XP IMM32 API Client DLL
Microsoft® Windows® Operating System
5.1.2600.2180
False
False
False
False
False
English (United States)

mscorwks.dll
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
mscorwks.dll
mscorwks.dll
2.0.50727.1433 (REDBITS.050727-1400)
Microsoft .NET Runtime Common Language Runtime - WorkStation
Microsoft® .NET Framework
2.0.50727.1433
False
False
False
False
False
English (United States)

MSVCR80.dll
C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
MSVCR80.DLL
MSVCR80.DLL
8.00.50727.6195
Microsoft® C Runtime Library
Microsoft® Visual Studio® 2005
8.00.50727.6195
False
False
False
False
False
English (United States)

shell32.dll
C:\WINDOWS\system32\shell32.dll
SHELL32
SHELL32.DLL
6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Windows Shell Common Dll
Microsoft® Windows® Operating System
6.00.2900.2180
False
False
False
False
False
English (United States)

comctl32.dll
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
comctl32
comctl32.DLL
6.0 (xpsp_sp2_rtm.040803-2158)
User Experience Controls Library
Microsoft® Windows® Operating System
6.00.2900.2180
False
False
False
False
False
English (United States)

comctl32.dll
C:\WINDOWS\system32\comctl32.dll
COMCTL32
COMCTL32.DLL
5.82 (xpsp_sp2_rtm.040803-2158)
Common Controls Library
Microsoft® Windows® Operating System
6.00.2900.2180
False
False
False
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English (United States)

mscorlib.ni.dll
C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\mscorlib\32e6f703c114f3a971cbe706586e3655\mscorlib.ni.dll
mscorlib.dll
mscorlib.dll
2.0.50727.1433 (REDBITS.050727-1400)
Microsoft Common Language Runtime Class Library
Microsoft® .NET Framework
2.0.50727.1433
False
False
False
False
False
English (United States)

mscorsec.dll
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
mscorsec.dll
mscorsec.dll
2.0.50727.1433 (REDBITS.050727-1400)
Microsoft .NET Security module
Microsoft® .NET Framework
2.0.50727.1433
False
False
False
False
False
English (United States)

WINTRUST.dll
C:\WINDOWS\system32\WINTRUST.dll
WINTRUST.DLL
WINTRUST.DLL
5.131.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Trust Verification APIs
Microsoft® Windows® Operating System
5.131.2600.2180
False
False
False
False
False
English (United States)

CRYPT32.dll
C:\WINDOWS\system32\CRYPT32.dll
CRYPT32.DLL
CRYPT32.DLL
5.131.2600.2180 (xpsp_sp2_rtm.040803-2158)
Crypto API32
Microsoft® Windows® Operating System
5.131.2600.2180
False
False
False
False
False
English (United States)

MSASN1.dll
C:\WINDOWS\system32\MSASN1.dll
msasn1.dll
msasn1.dll
5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ASN.1 Runtime APIs
Microsoft® Windows® Operating System
5.1.2600.2180
False
False
False
False
False
English (United States)

IMAGEHLP.dll
C:\WINDOWS\system32\IMAGEHLP.dll
IMAGEHLP.DLL
IMAGEHLP.DLL
5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Windows NT Image Helper
Microsoft® Windows® Operating System
5.1.2600.2180
False
False
False
False
False
English (United States)

rsaenh.dll
C:\WINDOWS\system32\rsaenh.dll
rsaenh.dll
rsaenh.dll
5.1.2600.2161 (xpsp.040706-1629)
Microsoft Enhanced Cryptographic Provider
Microsoft® Windows® Operating System
5.1.2600.2161
False
False
False
False
False
English (United States)

xpsp2res.dll
C:\WINDOWS\system32\xpsp2res.dll
xpsp2res.dll
xpsp2res.dll
5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Service Pack 2 Messages
Microsoft® Windows® Operating System
5.1.2600.2180
False
False
False
False
False
English (United States)
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Hans_Nieuwenhuis · January 28, 2015, 9:37am

Hi Ajay,

Did you try to update your .NET framework? It looks like you’re running Windows XP … is that a correct assumption? I’m not sure whether you can install .NET 4 on Windows XP, but maybe you can still try to upgrade your .NET 2 version?

Ajay_Agarwalla · January 28, 2015, 10:01am

Yes, I am running Windows XP

Ajay_Agarwalla · February 2, 2015, 9:17am

Hi! Do any one have the solution for the error message?

Paul_Technical_Suppo · February 2, 2015, 11:11am

Hi Ajay, I’ve discussed the issue with the developers, based on the error you’ve sent us, it seems like the application is uploading a very large email to your email account (hotmail/outlook/live.com account), please try to open the application in offline mode by holding the ctrl button during application startup (hold the ctrl button and click on the application icon, keep holding before offline mode is enabled).

After you do so, please try to locate the message, it may be in your outbox, trash or junk folder possibly.

Hope this helps,
Paul