Hi there,
I often get the message below, which tends to result in messages stacking up in the outbox folder and not sending. I use an Exchange account. eM tens to work OK and emails can come in/out, so I know the set-up or settings works.
Do you have an idea what might be happening an how to fix it?
Thanks,
Pete
Hi Pete,
could you copy the content of the Log tab when this error pops up again?
Best regards,
Olivia
Hi,
There appears to be these two for starters:
1:27:18 PM mail.org [Exchange Web Services] MailExceptions.ConnectionException: The operation has timed out —> System.Net.WebException: The operation has timed out
1:27:18 PM at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
1:27:18 PM — End of inner exception stack trace —
1:27:18 PM at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
1:27:18 PM at MailClient.Commands.Command.Process(WorkerStatus status)
1:27:24 PM mail.org [Exchange Web Services] Synchronizing folder ‘mail.org /Inbox/’
1:27:25 PM mail.org [Exchange Web Services] Synchronizing folder ‘mail.org /Inbox/’
4:16:55 PM mail.org [Exchange Web Services] Synchronizing folder ‘email.og/Sync Issues/Local Failures/’
4:16:55 PM mail.org [Exchange Web Services] Synchronizing folder ‘email.org/Sync Issues/Server Failures/’
4:16:59 PM mail.org [Exchange Web Services] Synchronizing folder ‘email.org/Sync Issues/Server Failures/’
4:17:59 PM mail.org [Exchange Web Services] Synchronizing folder ‘email.orgg/Sync Issues/Server Failures/’
I will keep posting them should anything else come up.
Many thanks,
Please can you try making an exception for eM Client in your antivirus software and windows firewall and see if that fixes the issue?
Hi there,
Turned on laptop this morning, and similar issue. I noticed also that at times, sent messages stay in my outbox and will never send, no matter what. See below pictures & the log.
Log
8:46:02 AM mail.org [Exchange Web Services] Synchronizing folder mail.org /Sync Issues/Server Failures/’
8:46:03 AM mail.org [Exchange Web Services] Sending email
8:46:03 AM mail.org [Exchange Web Services] Sending email: video of web cast
8:47:43 AM m mail.org [Exchange Web Services] MailExceptions.ConnectionException: The operation has timed out —> System.Net.WebException: The operation has timed out
8:47:43 AM at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
8:47:43 AM — End of inner exception stack trace —
8:47:43 AM at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
8:47:43 AM at MailClient.Commands.Command.Process(WorkerStatus status)
8:47:43 AM mail.org [Offline Address Book] Synchronizing folder list
8:48:07 AM mail.org [Exchange Web Services] Sending email: video of web cast
8:48:07 AM mail.org [Exchange Web Services] Synchronizing folder list
8:48:09 AM m mail.org [Offline Address Book] Synchronizing folder mail.org /Global Address List/’
8:48:16 AM mail.org [Exchange Web Services] Sending email
8:48:16 AM mail.org [Exchange Web Services] Sending email: video of web cast
8:49:56 AM m mail.org [Exchange Web Services] MailExceptions.ConnectionException: The operation has timed out —> System.Net.WebException: The operation has timed out
8:49:56 AM at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
8:49:56 AM — End of inner exception stack trace —
8:49:56 AM at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
8:49:56 AM at MailClient.Commands.Command.Process(WorkerStatus status)
8:49:56 AM m mail.org [Offline Address Book] Synchronizing folder list
8:50:11 AM mail.org [Offline Address Book] Synchronizing folder ‘m mail.org/Global Address List/’
8:50:20 AM mail.org [Exchange Web Services] Sending email: video of web cast
8:50:20 AM mail.org [Exchange Web Services] Synchronizing folder list
8:50:30 AM mail.org [Exchange Web Services] Synchronizing folder mail.org /Inbox/’
8:50:55 AM mail.org [Exchange Web Services] Synchronizing folder mail.org /2 Jones Day/’
8:51:09 AM mail.org [Exchange Web Services] Synchronizing folder mail.org /910 Intern/’
8:56:45 AM mail.org [Exchange Web Services] Sending email: video of web cast
8:58:25 AM mail.org [Exchange Web Services] MailExceptions.ConnectionException: The operation has timed out —> System.Net.WebException: The operation has timed out
8:58:25 AM at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
8:58:25 AM — End of inner exception stack trace —
8:58:25 AM at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
8:58:25 AM at MailClient.Commands.Command.Process(WorkerStatus status)
8:58:25 AM mail.org [Offline Address Book] Synchronizing folder list
**Picture
**
Also, I checked the list of allowed apps in windows firewall. eM doesnt show in the list, it seems.
Hi Pete,
do the emails that are not sent have any attachment? The session with the server could timeout because of the attachment size limit that is set on the Exchange server.
Best regards,
Olivia