Error message "Attempted to read or write protected memory. This is often an indication that other memory is corrupt."

1

A recent batch of Windows 8 updates (installed 5/15/15) seems to have caused a change in behavior to eM Client (v 6.0.22344.0) when I cut and paste text from a Wordpad .rtf document.  When I select the text in Wordpad and attempt to put it in an email by right clicking and selecting “Paste” I get the above error message, but if I select “Paste as text” I get no error message.  Before I installed the Windows updates I never had this problem.

2

Hello William, can you please make a screenshot of the error and submit it to us here on the forum?

Thank you,

3

4

Hello William, unfortunately I’m not quite sure how to replicate this error as I’m not having any issues while pasting information from WordPad into eM Client. Is this a document you’ve received that may contain some formatted objects except the text you’re able to paste (e.g. images)?

What operating system are you using on your computer?

Thank you,

5

Windows 8 (64 bit).  I don’t get the error message when I try and paste the text from a Microsoft Office Word document (.doc), only Wordpad (.rtf)  Again, I never saw this error message before I installed the Windows updates back on 5/15 (I believe there were 15 updates installed).  There was a lengthy error report generated if that would help.

6

What kind of an error, can you please submit it here? Does the document include any images or other objects? Can you please submit the problematic file, or a testing file to my work email, [email protected] with a reference link to this forum topic and the error you’ve referred to?

Thank you,