I am new to eM Client and I have just set-up my icloud account and the emails seem to work, but I keep getting the following error message:
Synchronizing folder list failed due to the following error: The remote server returned and error: (403) Forbidden
Can anyone help me?
Hi Andrew,
when the error pops up again, could you navigate to the third tab in the same window as the Error message and copy the contents for me? The tab is titled Log and can be alternatively accessed through Tools>Operations>Log.
Regards,
Olivia
Hi Olivia,
Many thanks for helping me… Please find below the log as requested:
04:14:39 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
04:14:39 [email protected] [Exchange Web Services] Synchronizing folder list
04:14:39 [email protected] [Offline Address Book] Synchronizing folder list
04:14:39 [email protected] [CalDAV] Synchronizing items: For folder [email protected]/Andrew Holt/
04:14:39 MailExceptions.OperationException: Synchronizing folder list failed due to the following error: The remote server returned an error: (403) Forbidden. —> System.Net.WebException: The remote server returned an error: (403) Forbidden.
04:14:39 at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
04:14:39 at MailClient.Protocols.OfflineAddressBook.OabFolderSynchronizer.GetFolderList(Folder homeFolder, CancellationToken cancellationToken)
04:14:39 at MailClient.Protocols.Common.FolderSynchronizer.<>c__DisplayClass5.b__0(WorkerStatus status, CancellationToken cancellationToken)
04:14:39 at MailClient.Protocols.OfflineAddressBook.OabGenericCommand.Execute(WorkerStatus status)
04:14:39 — End of inner exception stack trace —
04:14:39 at MailClient.Protocols.OfflineAddressBook.OabGenericCommand.Execute(WorkerStatus status)
04:14:39 at MailClient.Commands.Command.Process(WorkerStatus status)
04:14:39 [email protected] [Exchange Web Services] Synchronizing folder '[email protected]/Suggested Contacts/'
04:14:39 [email protected] [Exchange Web Services] Synchronizing folder '[email protected]/Sync Issues/'
04:14:39 [email protected] [Exchange Web Services] Synchronizing folder '[email protected]/Drafts/'
04:14:39 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:39 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/.Archive
04:14:39 [email protected] [Exchange Web Services] Synchronizing folder '[email protected]/Tasks/'
04:14:39 [email protected] [CalDAV] Synchronizing items: Sync of [email protected]/Andrew Holt/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded
04:14:39 [email protected] [CalDAV] Synchronizing items: Done
04:14:39 [email protected] [CalDAV] Synchronizing items: For folder [email protected]/
04:14:39 [email protected] [Exchange Web Services] Synchronizing folder '[email protected]/Outbox/'
04:14:39 [email protected] [Exchange Web Services] Synchronizing folder '[email protected]/Sync Issues/Conflicts/'
04:14:39 [email protected] [Exchange Web Services] Synchronizing folder '[email protected]/Sync Issues/Local Failures/'
04:14:40 [email protected] [Exchange Web Services] Synchronizing folder '[email protected]/Sync Issues/Server Failures/'
04:14:40 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:40 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Conkers
04:14:40 [email protected] [CalDAV] Synchronizing items: Sync of [email protected]/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded
04:14:40 [email protected] [CalDAV] Synchronizing items: Done
04:14:40 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:40 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Deleted Items
04:14:40 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:40 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/DofE
04:14:40 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:40 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Holiday 2015
04:14:41 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:41 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Magistrates
04:14:41 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:41 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Shopping
04:14:42 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:42 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Trash
04:14:42 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:42 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Trusts
04:14:43 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:43 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Trash/New Folder
04:14:43 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:43 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Trash/New Folder/Catmose College
04:14:43 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:43 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Trash/Mailbox
04:14:44 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:44 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Mailbox
04:14:44 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:44 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/New Folder
04:14:45 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:45 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Trash/Trusts
04:14:45 [email protected] [IMAP] Synchronizing subfolders: Done
04:14:45 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/New Folder/Catmose College
04:14:45 [email protected] [IMAP] Synchronizing subfolders: Done
Hi Andrew,
the problem seems to be with your calendar/CalDAV server. Is your account or calendar shared for example? Have you perhaps changed permissions to your calendar from other devices/applications?
Regards,
Olivia