Have two gmail accounts. Both were working. One no longer connects and diagnose function does not work at all even on account that is working. I have no trouble conecting to webmail
Hello Malcolm,
I suggest you to check Menu>Tools>Operations for any errors connected to that account, you can also send me copy of Logs from same menu.
To copy whole log you need to press Ctrl+A and send it to me in notepad to [email protected].
Regarding “Diagnose” button not working, for some accounts it’s expected behavior and it should be greyed out, Gmail account are one of those accounts.