Error 500 with Exchange account on deleted items

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1

Hi, I  have a terminal server with 20 users connected, each one with eM Client with an exchange account and 1 PEC configured.
On one user, eM Client shows the error in the attachments.
With Outlook, this error doesn’t happen.
How can I fix it?
This error only happen on the deleted items folder.
I also have the log file, but I don’t know how can I upload that.

Thanks.

2

You can remove the Exchange account from eM Client, then add it again. See if that helps.

3

I already did and this not fix the problem.

4

As I don’t speak Italian, it is difficult to say what the problem is without knowing what the exact error is. Usually removing the account, then adding it again will fix many server errors related to folders.

Your best solution is probably to open a support ticket.

5

I know this is an old thread, but in case anyone else comes across this searching for a fix, there is an easy solution:

Right click on the trash folder in EM Client | Properties | Repair tab | click the repair button

This will clear eM Client’s local cache for the deleted items folder, which should resolve wonky sync issues like this.

In my case it definitely resolved the 500 error about deleted Items that I was getting every time I opened eM Client.