Encryption method: STARTTLS

Mail
1

eM Client, when are you going to update your program to use the Microsoft Encryption method: STARTTLS?

Here are the setting directly from Microsoft. Please resolve this issue. I love eM Client, but the work around no longer works.

IMAP Settings (MSN email)
Server name: outlook.office365.com
Port: 993
Encryption method: TLS

SMTP (MSN email)
Server name: smtp.office365.com
Port: 587
Encryption method: STARTTLS

2

eM Client already uses STARTTLS

If you add your account by going to Menu > Accounts > Add Account and enter your address in the automatic setup, it will setup the account correctly. And you need to do that with Microsoft free accounts like MSN since they disabled basic authentication. Microsoft accounts now require oAuth, which can only be enabled using the automatic setup.

3

If that is true, why won’t my my email send? It is stuck in the local outbox?

4

Well, it depends on what settings you have.

For free MS accounts we don’t use SMTP because Microsoft broke their implementation of oAuth on SMTP. Instead we use AirSync to send messages.

So something you can check is to go to Menu > Accounts and click on the General tab for the account. Scroll down to Services and make sure the AirSync option is ticked, then click on Save & Close and try send a message.

5

It is correctly set to AirSync. However, security policy: Force usage of SSL/TLS not STARTTLS (SMTP)

Email Settings for MSN email
Incoming Server - IMAP
Server: imap-mail.outlook.com
Port: 993
Security: SSL/TLS

Outgoing Server - SMTP
Server: smtp-mail.outlook.com
Port: 587
Security: STARTTLS

6

We don’t use SMTP.

If your messages aren’t sending then there will be an error in Menu > Operations > Log tab.

7

I hope you understand this.

4:15:11 PM Msn [IMAP] MailClient.Accounts.ConnectionException: Failed opening connection to server.
—> System.IO.IOException: No server response within 30 second timeout.
at MailClient.Imap.Base.Connection.ConnectAsync(Func`2 getStream, CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ConnectionPoolEntry.ConnectInternalAsync(CancellationToken cancellationToken)
— End of inner exception stack trace —
at MailClient.Protocols.Imap.ConnectionPoolEntry.ConnectInternalAsync(CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ConnectionPoolEntry.ConnectInternalAsync(CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ConnectionPool.AcquireConnectionAsync(Folder mailFolder, Boolean noSelect)
at MailClient.Protocols.Imap.ConnectionContext.CreateContextAsync(ImapAccount account)
at MailClient.Protocols.Imap.ImapFolderSynchronizer.ListFoldersAsync(IListFoldersProgress progress, Folder homeFolder, CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ImapFolderSynchronizer.GetFolderList(IListFoldersProgress progress, Folder homeFolder, CancellationToken cancellationToken)
at MailClient.Protocols.Common.FolderSynchronizer.<>c__DisplayClass16_0.b__0(WorkerStatus status, CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ImapActionCommand.<>c__DisplayClass11_0.<.ctor>b__0(WorkerStatus ws, CancellationToken ct)
at MailClient.Protocols.Imap.ImapActionCommand.ExecuteInternalSync(WorkerStatus status)
at MailClient.Protocols.Imap.ImapActionCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
— End of stack trace from previous location —
at MailClient.Storage.Synchronization.FolderSynchronizerExtensions.SynchronizeSubfoldersAsync(IFolderSynchronizer synchronizer, Folder folder, SynchronizationPriority priority, CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ImapAccount.SynchronizeIntAsync(Boolean forced)
at MailClient.Protocols.Common.SynchronizableMailAccount.<>c__DisplayClass7_0.<b__0>d.MoveNext()
IMAP_SERVER_TYPE = Outlook
EnqueuedStackTrace =
at MailClient.Protocols.Common.FolderSynchronizer.GoOnlinePre()
at MailClient.Protocols.Imap.ImapFolderSynchronizer.GoOnlinePre()
at MailClient.Protocols.Imap.ImapAccount.GoOnlineInt()
at MailClient.Protocols.Common.AccountBase.ChangeOnlineState(Boolean online, OfflineReason offlineReason)
at MailClient.Protocols.Common.AccountBase.GoOnline()
at MailClient.Protocols.Imap.ImapOptionsControl.Close(DialogResult result)
at MailClient.Accounts.Mail.MailOptionsControl.Close(DialogResult result)
at MailClient.UI.Forms.formAccounts.formAccounts_FormClosing(Object sender, FormClosingEventArgs e)
at System.Windows.Forms.Form.OnFormClosing(FormClosingEventArgs e)
at System.Windows.Forms.Form.WmClose(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at MailClient.Common.UI.Forms.ThemeForm.WndProc(Message& m)
at MailClient.Common.UI.Forms.BorderlessForm.WndProc(Message& m)
at MailClient.UI.Forms.BorderlessBaseFormWithToolbar.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam)
at Interop.User32.SendMessageW(IntPtr hWnd, WM Msg, IntPtr wParam, IntPtr lParam)
at Interop.User32.SendMessageW(IHandle hWnd, WM Msg, IntPtr wParam, IntPtr lParam)
at System.Windows.Forms.Form.Close()
at MailClient.UI.Forms.formAccounts.stripButton_ActionButton_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at MailClient.Common.UI.Controls.ControlToolStrip.ControlToolStripButton.PerformClick()
at MailClient.Common.UI.Controls.ControlToolStrip.ControlToolStripButton.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.UserControl.WndProc(Message& m)
at MailClient.Common.UI.Controls.NonFlickeringUserControl.WndProc(Message& m)
at MailClient.Common.UI.Controls.AutomationViewUserControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam)
at Interop.User32.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.Interop.Mso.IMsoComponentManager.FPushMessageLoop(UIntPtr dwComponentID, msoloop uReason, Void* pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(msoloop reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(msoloop reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(ApplicationContext context)
at MailClient.Program.<>c.b__185_3()
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at MailClient.Common.UI.Forms.BaseForm.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam)
at Xilium.CefGlue.Interop.libcef.run_message_loop()
at MailClient.Program.Main(String[] args)
GUIStatus_Exception_Reported = True