eMclient error unable to forward any message

#1

Hi,

I am unable to forward any message due to this error message. Can someone help.

#2

Have you imported any templates from Outlook? If so, try to re-create the template in eM Client and let me know if that helped.

#3

No I have not imported any templates. I use Windows Live Mail and not Outlook.
I have created a new signature it has no images.

#4

I have run CCleaner to remove some recently installed software from CNET and I have accidentally deleted XMPP. How can I reinstall XMPP required by eM Client.

#5

I am sorry, but I do not understand. Could you tell me how exactly you deleted XMPP? Do you mean you deleted a chat account from eM Client?

#6

In Control Panel there was a program by name XMPP. As I thought it was a virus I choose uninstall.

#7

You do not need it - chat in eM Client should work without any problems even if you do not have the XMPP application.

#8

But my original problem remains I am unable to forward mails with attachments.

#9

Hello,

and what version do you have (Help - about)?

regards
Jan

#10

Version 6.0.18703.0 pls,

Regards,

nchandra

#11

Hello,

please send me screenshot here of your re-created signature.

also because of this screenshot check if that .jpg file is really there, this folder address seems very weird.

regards
Jan