eMclient error unable to forward any message

nchandra · September 21, 2013, 1:49pm

Hi,

I am unable to forward any message due to this error message. Can someone help.

George_Wilson · September 21, 2013, 3:02pm

Have you imported any templates from Outlook? If so, try to re-create the template in eM Client and let me know if that helped.

nchandra · September 22, 2013, 11:59am

No I have not imported any templates. I use Windows Live Mail and not Outlook.
I have created a new signature it has no images.

nchandra · September 22, 2013, 1:30pm

I have run CCleaner to remove some recently installed software from CNET and I have accidentally deleted XMPP. How can I reinstall XMPP required by eM Client.

George_Wilson · September 23, 2013, 6:36pm

I am sorry, but I do not understand. Could you tell me how exactly you deleted XMPP? Do you mean you deleted a chat account from eM Client?

nchandra · September 24, 2013, 6:45am

In Control Panel there was a program by name XMPP. As I thought it was a virus I choose uninstall.

George_Wilson · September 24, 2013, 2:56pm

You do not need it - chat in eM Client should work without any problems even if you do not have the XMPP application.

nchandra · September 24, 2013, 4:12pm

But my original problem remains I am unable to forward mails with attachments.

Anonymous · September 25, 2013, 1:17pm

Hello,

and what version do you have (Help - about)?

regards
Jan

nchandra · September 25, 2013, 4:07pm

Version 6.0.18703.0 pls,

Regards,

nchandra

Anonymous · September 27, 2013, 11:21am

Hello,

please send me screenshot here of your re-created signature.

also because of this screenshot check if that .jpg file is really there, this folder address seems very weird.

regards
Jan