Emclient didnot more synchronize mails/folders with my mail service OVH

Mail
1

Hello,

I am very confused. I use eM Client for my professionnel e-mail account provided by OVH). I was looking for something else on ovh webmail when I discovered that many emails and folders available in my eM Client were not in OVH webmail. How to fix it pls ?

Here is screenshot to show you the problem :

In my EM client, in folder 2. PROJECT, what I see :

In OVH webmail (and other e-mails clients so) :

The folder A. Et la vie is not here. In OVH interface, there are somes folders with old names which has been modified since.

Thank you for your help.

KB

2

You can look in Menu > Tools > Operations and see if there are any IMAP errors listed in the Log tab.

3

Thank you Gary for your answer and your time.

I probably cleaned the “error” journal one day, nothing is in right now. if IMAP errors, how do i repare all of these ?

Kevin

4

Well, it would be useful to see the error, otherwise kinda difficult to give a solution.

As a Pro License user you can always open a support ticket with eM Client. They will be able to analyse other logs and find the problem.