emclient crashes in a loop

Tom_Eggerstedt · July 9, 2015, 8:09pm

did online some changes on folder structure at gmail. after starting emclient it crashed, starts a tool, tried to repair, didnt find anything restarts and crashed again…endless loop…
error log

eM Client (6.0.22344.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.18444
The following error has occurred:
System.NotImplementedException: Die Methode oder der Vorgang ist nicht implementiert.
bei MailClient.Storage.Application.Folder.get_DisplayName()
bei MailClient.UI.Controls.controlFolders.FolderTreeNode…ctor(controlFolders control, Folder folder)
bei MailClient.UI.Controls.controlFolders.CreateNodeForFolder(Folder folder, Boolean missingParentAddition)
bei MailClient.UI.Controls.controlFolders.AddNodeSubfolder(FolderTreeNode node, Folder subfolder, Boolean missingParentAddition)
bei MailClient.UI.Controls.controlFolders.LoadNodes(IAccount account, Boolean registerCallbacks)
bei MailClient.UI.Controls.controlFolders.LoadNodes(IAccount account, Boolean registerCallbacks)
bei MailClient.UI.Controls.controlFolders.LoadNodes()
bei MailClient.UI.Controls.controlFolders.OnLoad(EventArgs e)
bei System.Windows.Forms.UserControl.OnCreateControl()
bei System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
bei System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
bei System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
bei System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
bei System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
bei System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
bei System.Windows.Forms.Control.CreateControl()
bei System.Windows.Forms.Control.WmShowWindow(Message& m)
bei System.Windows.Forms.Control.WndProc(Message& m)
bei System.Windows.Forms.ScrollableControl.WndProc(Message& m)
bei System.Windows.Forms.ContainerControl.WndProc(Message& m)
bei System.Windows.Forms.Form.WmShowWindow(Message& m)
bei System.Windows.Forms.Form.WndProc(Message& m)
bei MailClient.UI.Forms.BaseForm.WndProc(Message& m)
bei MailClient.UI.Forms.BorderlessForm.WndProc(Message& m)
bei MailClient.UI.Forms.formMain.WndProc(Message& m)
bei System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
bei System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
bei System.Windows.Forms.SafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
bei System.Windows.Forms.Control.SetVisibleCore(Boolean value)
bei System.Windows.Forms.Form.SetVisibleCore(Boolean value)
bei System.Windows.Forms.Control.set_Visible(Boolean value)
bei System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
bei System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
bei System.Windows.Forms.Application.Run(ApplicationContext context)
bei MailClient.Program.b__4()
bei MailClient.ExceptionUtils.ExceptionUtils.Filter(BodyDelegate body, FilterDelegate filter, Action1 handler) <report xmlns="<a href=" http:>" rel="nofollow" target="_blank">http://emclient.com/ns/report">; <product> <name>eM Client</name> <version>6.0.22344.0</version> </product> <silent>false</silent> <environment> <osversion>Microsoft Windows NT 6.1.7601 Service Pack 1</osversion> <frameworkversion>4.0.30319.18444</frameworkversion> </environment> <exception> <type>System.NotImplementedException</type> <message>Die Methode oder der Vorgang ist nicht implementiert.</message> <source>MailClient</source> <stack> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100677045</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Application.Folder</type> <name>get_DisplayName</name> <parameters></parameters> </method> <offset>94</offset> <nativeoffset>ab0832</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100678604</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlFolders+FolderTreeNode</type> <name>.ctor</name> <parameters> <parameter> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlFolders</type> <name>control</name> </parameter> <parameter> <assembly>MailClient</assembly> <type>MailClient.Storage.Application.Folder</type> <name>folder</name> </parameter> </parameters> </method> <offset>0</offset> <nativeoffset>4e</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100678543</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlFolders</type> <name>CreateNodeForFolder</name> <parameters> <parameter> <assembly>MailClient</assembly> <type>MailClient.Storage.Application.Folder</type> <name>folder</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>missingParentAddition</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>1bd</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100678546</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlFolders</type> <name>AddNodeSubfolder</name> <parameters> <parameter> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlFolders+FolderTreeNode</type> <name>node</name> </parameter> <parameter> <assembly>MailClient</assembly> <type>MailClient.Storage.Application.Folder</type> <name>subfolder</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>missingParentAddition</name> </parameter> </parameters> </method> <offset>91</offset> <nativeoffset>f5</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100678526</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlFolders</type> <name>LoadNodes</name> <parameters> <parameter> <assembly>MailClient</assembly> <type>MailClient.Accounts.IAccount</type> <name>account</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>registerCallbacks</name> </parameter> </parameters> </method> <offset>b9</offset> <nativeoffset>216</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100678526</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlFolders</type> <name>LoadNodes</name> <parameters> <parameter> <assembly>MailClient</assembly> <type>MailClient.Accounts.IAccount</type> <name>account</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>registerCallbacks</name> </parameter> </parameters> </method> <offset>fe</offset> <nativeoffset>29f</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100678516</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlFolders</type> <name>LoadNodes</name> <parameters></parameters> </method> <offset>b9</offset> <nativeoffset>1d5</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100678513</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlFolders</type> <name>OnLoad</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.EventArgs</type> <name>e</name> </parameter> </parameters> </method> <offset>53</offset> <nativeoffset>99</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100682734</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.UserControl</type> <name>OnCreateControl</name> <parameters></parameters> </method> <offset>6</offset> <nativeoffset>29</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665625</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>fIgnoreVisible</name> </parameter> </parameters> </method> <offset>bf</offset> <nativeoffset>193</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665625</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>fIgnoreVisible</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>150</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665625</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>fIgnoreVisible</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>150</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665625</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>fIgnoreVisible</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>150</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665625</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>fIgnoreVisible</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>150</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665625</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>fIgnoreVisible</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>150</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665244</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters></parameters> </method> <offset>7</offset> <nativeoffset>27</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665766</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>WmShowWindow</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Message&</type> <name>m</name> </parameter> </parameters> </method> <offset>42</offset> <nativeoffset>87</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665461</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>WndProc</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Message&</type> <name>m</name> </parameter> </parameters> </method> <offset>5b1</offset> <nativeoffset>2ca</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665975</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.ScrollableControl</type> <name>WndProc</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Message&</type> <name>m</name> </parameter> </parameters> </method> <offset>3a</offset> <nativeoffset>29</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100666075</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.ContainerControl</type> <name>WndProc</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Message&</type> <name>m</name> </parameter> </parameters> </method> <offset>13</offset> <nativeoffset>f</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100675047</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Form</type> <name>WmShowWindow</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Message&</type> <name>m</name> </parameter> </parameters> </method> <offset>11</offset> <nativeoffset>3c</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100674946</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Form</type> <name>WndProc</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Message&</type> <name>m</name> </parameter> </parameters> </method> <offset>222</offset> <nativeoffset>1fa</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100667246</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Forms.BaseForm</type> <name>WndProc</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Message&</type> <name>m</name> </parameter> </parameters> </method> <offset>86</offset> <nativeoffset>12a</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100674517</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Forms.BorderlessForm</type> <name>WndProc</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Message&</type> <name>m</name> </parameter> </parameters> </method> <offset>6d2</offset> <nativeoffset>9f5</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100693066</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Forms.formMain</type> <name>WndProc</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Message&</type> <name>m</name> </parameter> </parameters> </method> <offset>23</offset> <nativeoffset>2a</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665839</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control+ControlNativeWindow</type> <name>OnMessage</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Message&</type> <name>m</name> </parameter> </parameters> </method> <offset>0</offset> <nativeoffset>10</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665840</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control+ControlNativeWindow</type> <name>WndProc</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Message&</type> <name>m</name> </parameter> </parameters> </method> <offset>8e</offset> <nativeoffset>38</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665822</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.NativeWindow</type> <name>DebuggableCallback</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.IntPtr</type> <name>hWnd</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Int32</type> <name>msg</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.IntPtr</type> <name>wparam</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.IntPtr</type> <name>lparam</name> </parameter> </parameters> </method> <offset>25</offset> <nativeoffset>5d</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100690199</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.SafeNativeMethods</type> <name>ShowWindow</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Runtime.InteropServices.HandleRef</type> <name>hWnd</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Int32</type> <name>nCmdShow</name> </parameter> </parameters> </method> <offset>ffffffff</offset> <nativeoffset>0</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665432</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>SetVisibleCore</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>value</name> </parameter> </parameters> </method> <offset>3e</offset> <nativeoffset>3a7</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100674828</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Form</type> <name>SetVisibleCore</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>value</name> </parameter> </parameters> </method> <offset>8c</offset> <nativeoffset>7e</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665131</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>set_Visible</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>value</name> </parameter> </parameters> </method> <offset>0</offset> <nativeoffset>13</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100688551</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Application+ThreadContext</type> <name>RunMessageLoopInner</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Int32</type> <name>reason</name> </parameter> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.ApplicationContext</type> <name>context</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>d3</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100688550</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Application+ThreadContext</type> <name>RunMessageLoop</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Int32</type> <name>reason</name> </parameter> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.ApplicationContext</type> <name>context</name> </parameter> </parameters> </method> <offset>13</offset> <nativeoffset>49</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100664859</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Application</type> <name>Run</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.ApplicationContext</type> <name>context</name> </parameter> </parameters> </method> <offset>0</offset> <nativeoffset>17</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100675710</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Program</type> <name><Main>b__4</name> <parameters></parameters> </method> <offset>17</offset> <nativeoffset>42</nativeoffset> <frame> <method> <modulename>MailClient.ExceptionUtils.dll</modulename> <metadatatoken>100663314</metadatatoken> <assembly>MailClient.ExceptionUtils</assembly> <type>MailClient.ExceptionUtils.ExceptionUtils</type> <name>Filter</name> <parameters> <parameter> <assembly>MailClient.ExceptionUtils</assembly> <type>MailClient.ExceptionUtils.ExceptionUtils+BodyDelegate</type> <name>body</name> </parameter> <parameter> <assembly>MailClient.ExceptionUtils</assembly> <type>MailClient.ExceptionUtils.ExceptionUtils+FilterDelegate</type> <name>filter</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Action1[[System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]
handler

0
22

MailClient.exe
C:\Program Files\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.22344.0
eM Client
eM Client
6.0.22344.0
False
False
False
False
False
Sprachneutral

ntdll.dll
C:\Windows\SYSTEM32\ntdll.dll
ntdll.dll
ntdll.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
DLL für NT-Layer
Betriebssystem Microsoft® Windows®
6.1.7600.16385
False
False
False
False
False
Deutsch (Deutschland)

MSCOREE.DLL
C:\Windows\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
4.0.40305.0 (Main.040305-0000)
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.40305.0
False
False
False
True
False
Englisch (USA)

KERNEL32.dll
C:\Windows\system32\KERNEL32.dll
kernel32
kernel32
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Client-DLL für Windows NT-Basis-API
Betriebssystem Microsoft® Windows®
6.1.7601.18015
False
False
False
False
False
Deutsch (Deutschland)

KERNELBASE.dll
C:\Windows\system32\KERNELBASE.dll
Kernelbase
Kernelbase
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Client-DLL für Windows NT-Basis-API
Betriebssystem Microsoft® Windows®
6.1.7601.18015
False
False
False
False
False
Deutsch (Deutschland)

guard32.dll
C:\Windows\system32\guard32.dll

8, 2, 0, 4591
COMODO Internet Security
COMODO Internet Security
8, 2, 0, 4591
False
False
False
False
False
Englisch (USA)

USER32.dll
C:\Windows\system32\USER32.dll
user32
user32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows USER API Client DLL
Betriebssystem Microsoft® Windows®
6.1.7601.17514
False
False
False
False

Paul_Technical_Suppo · July 13, 2015, 1:07pm

Hello Tom, seems like there’s an issue with your database, can you please navigate to your local user\AppData\Roaming\eM Client database folder and send me the sqlite.log, main.dat and folders.dat files for more information about this issue and a possible solution?

Please submit the data to my work mail, [email protected] with a reference link to this forum topic?

Thank you,

Richard_Bellengere · July 15, 2015, 11:11pm

Hi Tom, Paul.

It seems I am having a similar problem. When I load the client it pops up a dialog saying it was not closed properly the last time and does a db check that passes, then throws this error and restarts again.

eM Client (6.0.22344.0)
Windows: Microsoft Windows NT 6.2.9200.0, Framework: 4.0.30319.34014
The following error has occurred:
System.NullReferenceException: Object reference not set to an instance of an object.
   at MailClient.Protocols.Common.SynchronizableAccount.Load()
   at MailClient.Accounts.MailAccount.Load()
   at MailClient.Accounts.AccountManager…ctor()
   at MailClient.Accounts.AccountManager.Initialize()
   at MailClient.Program.Main(String[] args)

The SQLite log file contains nothing with a timestamp that matches the crashes.

I’ve re-installed, but when I restore the db, the problem returns.

Is there another way I can recover or merge my old db into my new one?

Thanks

RichardB

Paul_Technical_Suppo · July 16, 2015, 12:00pm

Hello Richard, can you please try to update your eM Client to this release 6.0.22774.0 and check if the issue persists? If it does, can you please copy the whole error report from the window and submit it to us here on the forum?

Thank you,

Tom_Eggerstedt · July 29, 2015, 3:19pm

Hi Paul,

sorry or the late reply. I solved the problem on my own.

Installed SQL lite plugin for my browser. Connected to folder Table (folder.dat). Deleted all folders exept local ones. Restarted em client. works fine!

Done!

Paul_Technical_Suppo · July 29, 2015, 3:30pm

Glad it works, make sure to let us know if you come across any other issues or questions about the application, we’ll be happy to help.

Regards,