eMClient changes the original file names on the “attachment.file extension”. All files are saved as “attachment”. When you save the attachments from the web interface fine. What could be the reason?
Hi, what version of eM Client are you currently using?
Can you make a screenshot of this issue?
How do I attach a screenshot? Thank you
When replying to the topic, there’s a camera button allowing you to add a photo/screenshot from your computer.
Hope this helps,
Oh, sorry! Was included antibanner. Now I see))
Hi again, can you try to install this update on your computer http://www.emclient.com/dist/v6.0.20698/setup.msi and check if the issue persists?
How exactly are you saving the attachments? I tried to replicate the issue using the save as option and drag and drop, but couldn’t replicate the issue in either case.
Established. Unfortunately the problem persists. Saving attachments in all ways: by dragging and using the context menu “Save as …”
Discovered one thing. Attachments are not stored correctly in your account yandex.ru
When you connect Gmail account is no problem. What could be the reason?
Hi, this might actually be a server issue, can you send me an exported email containing the attachment which you’re unable to save correctly?