emclient and runbox problem

No IMAP connection possible
I have a .one domain
but i can’t recieve my mails with emClient
PoP3 automatic works
IMAP don’t works
manually config credentials were rejected

Hello, what version of in eM Client are you currently using on your computer, can you please check the exact release number in Help > About? I’m not completely sure if you’re using a domain.one domain name or what kind of mail service you’re using on your server. What mail service vendor are you using for hosting of your domain and email services?

Are you seeing any errors during the setup or while you try to synchronize your items with the server? If so, can you please make a screenshot of the error and submit it to us here on the forum?

Thank you,